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Reviews of La Quinta Inn & Suites by Wyndham San Jose Airport

2.5 out of 5
La Quinta Inn & Suites by Wyndham San Jose Airport
2585 Seaboard Ave, San Jose, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 674 out of 1476 reviews" "
Rating 8 - Good. 402 out of 1476 reviews" "
Rating 6 - Okay. 193 out of 1476 reviews" "
Rating 4 - Poor. 111 out of 1476 reviews" "
Rating 2 - Terrible. 96 out of 1476 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super easy and close to the airport
Stayed 1 night in May 2024
Response from Owner on May 20, 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The maintenance carts were in the hallway most of the day. The room was clean. The light in the bathroom needed replacement.
Stayed 2 nights in May 2024
Response from Owner on May 15, 2024
Frederick, thank you very much for your feedback! We hope to serve you again in the future.

6/10 Okay

Clarence L. Lewis

Traveled with partner
When we arrived our reservation took a while to find.
Stayed 1 night in May 2024
Response from Owner on May 14, 2024
Clarence, thank you very much for your feedback! We hope to serve you again in the future.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are friendly and helpful. I know that no matter how late my flight is, they are a quick phone call away, and I will be at the hotel in a few minutes. I have never been disappointed in my room, either. It is inevitably comfortable and immaculate. Staying here takes all the stress out of arriving or departing from San Jose.
Stayed 1 night in May 2024
Response from Owner on May 14, 2024
Martin, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Excellent

Richard

Na
Stayed 1 night in May 2024
Response from Owner on May 13, 2024
Richard, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
The room was OK, but unfortunately, it was a lot of noise. You can hear everything.
Stayed 1 night in May 2024
Response from Owner on May 13, 2024
Maria, thank you very much for your feedback! We hope to serve you again in the future.

8/10 Good

colleen, Elk Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is there needs to be more lighting in the Parking lots across from Burger King. We returned late at night, all close by parking was taken. The lot adjacent was very dark.
Stayed 1 night in May 2024
Response from Owner on May 9, 2024
Colleen, thank you very much for your feedback! We hope to serve you again in the future.

10/10 Excellent

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and friendly
Stayed 3 nights in May 2024
Response from Owner on May 6, 2024
Jennifer, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good work
Stayed 1 night in Apr 2024
Response from Owner on May 6, 2024
Eduardo, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Apr 2024
Response from Owner on May 6, 2024
Jack, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Christopher A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from Owner on May 7, 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Astrid

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Owner on May 6, 2024
Astrid, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Antonio

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from Owner on May 6, 2024
Antonio, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Owner on May 6, 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 Okay

Anarosalba

Stayed 1 night in Apr 2024

10/10 Excellent

Theodore H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our daughter attends San Jose State University. We’re in San Jose frequently. Hotel hits all matrix points. Affordable, clean, ground floor, excellent breakfast and a definite highlight on awesome staff. I’ve stayed at this hotel six times and the staff is consistently kind and courteous.
Stayed 1 night in Apr 2024
Response from Owner on May 2, 2024
Theodore, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

4/10 Poor

Li Lin Patricia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed sheet stain and dirty and there hair on the comforter and bedsheet
Stayed 1 night in Apr 2024
Response from Owner on Apr 29, 2024
Thank you for your feedback, Li Lin. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.

8/10 Good

Ritu Raj

Stayed 2 nights in Apr 2024
Response from Owner on May 2, 2024
Ritu, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Good

John

Small tv was only issue
Stayed 1 night in Apr 2024
Response from Owner on May 2, 2024
John, thank you very much for your feedback! We hope to serve you again in the future.

6/10 Okay

kimberly

Stayed 1 night in Apr 2024
Response from Owner on May 2, 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

2/10 Terrible

Sivia

Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Owner on Apr 26, 2024
Thank you for taking the time to review us, Sivia. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Turned out to be excellent for a 4:00 am departure
Stayed 1 night in Apr 2024
Response from Owner on Apr 25, 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Jesse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times over the last 20 years. Updates look great and the staff is always nice.
Stayed 2 nights in Apr 2024
Response from Owner on May 7, 2024
Jesse, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Miriam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very courteous and accommodating
Stayed 1 night in Apr 2024
Response from Owner on Apr 24, 2024
Miriam, thank you so much for your kind words about or team. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 Excellent

Marina

Business traveler
I’ve stayed here several times for business in the area. The staff is friendly. The rooms are clean. I’m always happy with my stay here.
Stayed 1 night in Apr 2024
Response from Owner on Apr 22, 2024
Marina, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Corey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice, clean, and affordable. It's right off Hwy 101, near the San Jose Airport. That's a convenient location. My room was good. The staff were very nice and accommodating. Breakfast is included and it has the basics including coffee, eggs, make-your-own-waffles, cereal, and juice. Since it is across the highway from the airport, you will hear planes taking off, but it's not too bad. Since I was up early and out of the room by 7 a.m., and didn't return until much later, the sound of the planes wasn't a big deal. There's a Burger King next door and that's always good for a quick meal if you need it. Other places to eat are nearby, but you need a vehicle or you can Uber/Lyft. Good value.
Stayed 4 nights in Apr 2024
Response from Owner on Apr 22, 2024
Corey, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, comfortable, and just a few minutes from the airport. Everyone I dealt with was friendly and helpful, even arriving at 2am: picked up within minutes.
Stayed 1 night in Apr 2024
Response from Owner on Apr 22, 2024
Martin, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

2/10 Terrible

Jacqueline

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Owner on Apr 22, 2024
Thank you for taking the time to review us, Jacqueline. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
The breakfast was wonderful
Stayed 4 nights in Apr 2024
Response from Owner on Apr 22, 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 Okay

Grant

Traveled with partner
Property is a bit old. Our room could use a few repairs.
Stayed 1 night in Apr 2024
Response from Owner on Apr 19, 2024
Grant, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good transportation to airport
Stayed 1 night in Apr 2024
Response from Owner on Apr 18, 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Good

William, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, breakfast good.
Stayed 1 night in Mar 2024
Response from Owner on Apr 16, 2024
William, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 Okay

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overall stay was convenient. Parking is free however if you leave your vehicle and take the shuttle to the airport while traveling, they want to charge you $80 flat fee for up to 1 week. I was not informed prior to my stay despite calling ahead to arrange. The long term airport parking is cheaper as is the satellite lots you can pay to park. Very deceiving and I will be sure to look at other hotel options in the future.
Stayed 1 night in Apr 2024
Response from Owner on Apr 15, 2024
Amy, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

6/10 Okay

Alexandra

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Owner on Apr 15, 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

8/10 Good

Shut Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The egg they cooked for the breakfast was too salty.
Stayed 1 night in Apr 2024
Response from Owner on Apr 15, 2024
Shut Yee, thank you very much for your feedback! We hope to serve you again in the future.

10/10 Excellent

ashley, roseburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a qyick and easy check in . Room was clean and in good repair
Stayed 1 night in Apr 2024
Response from Owner on Apr 10, 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just don’t like how the parking gets packed real quick. I really like the rooms here.
Stayed 1 night in Mar 2024
Response from Owner on Apr 10, 2024
Yvonne, thank you very much for your feedback! We hope to serve you again in the future.

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is always quick and easy. I like how you guys provide water as well.
Stayed 1 night in Apr 2024
Response from Owner on Apr 10, 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hot water in my assigned room did not work. I requested it to be repaired. When I returned I asked if it had been addressed, the representative said yes. When I took a shower this morning, the hot water still did not work. I would not stay here again.
Stayed 2 nights in Apr 2024
Response from Owner on Apr 8, 2024
Thank you for taking the time to review us, Joseph. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

6/10 Okay

Romulo

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
2nd Floor “squeak” is very annoying especially when you’re trying to sleep after a long drive. CCTV and lighting doesn’t seem to deter strangers from peeking inside parked guest vehicles.
Stayed 2 nights in Apr 2024
Response from Owner on Apr 8, 2024
Romulo, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

4/10 Poor

Daniel

Traveled with partner
Disliked: Amenities, property conditions & facilities
Phantom Fire alarm only in our room. Had to switch rooms.
Stayed 1 night in Apr 2024
Response from Owner on Apr 8, 2024
Thank you for taking the time to review us, Daniel. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuel and food nearby. Safe area.
Stayed 1 night in Apr 2024
Response from Owner on Apr 8, 2024
Luis, thank you very much for your feedback! We hope to serve you again in the future.

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Owner on Apr 8, 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

6/10 Okay

Jonas

Basic clean hotel near airport
Stayed 1 night in Apr 2024
Response from Owner on Apr 5, 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient near the air port
Stayed 1 night in Apr 2024
Response from Owner on Apr 5, 2024
Victor, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Ricardo Diosdado, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKES: breakfast buffet, electric car charging station, helpfulness of reception staff, bar available on weekend NOT LIKES: parking near the Burger King is dicey; one of four days the room was not cleaned or amenities restocked, bar not available during weekdays
Stayed 4 nights in Mar 2024
Response from Owner on Apr 1, 2024
Ricardo, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean they are very friendly
Stayed 2 nights in Mar 2024
Response from Owner on Apr 1, 2024
Victor, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

2/10 Terrible

Nestor

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk bad service
Stayed 2 nights in Mar 2024
Response from Owner on Apr 1, 2024
Thank you for taking the time to review us, Nestor. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

2/10 Terrible

Viviana

Disliked: Staff & service, property conditions & facilities
Man in the front who checked us in did not let us know our room was outside. He didn’t even bother to give us a map or let us know it was outside. We requested for another room and he stated that was the last one for a double queen. We got another room with a king size and when we entered, it smelled so bad. We had to open all the windows. There was a fly in the room as well.
Stayed 1 night in Mar 2024
Response from Owner on Apr 1, 2024
Thank you for taking the time to share your feedback about your recent stay, Viviana. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Owner on Apr 1, 2024
Gwen, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.