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마르벨라 레인 트리플렉스 산 호세 여행 후기

3.5 out of 5
마르벨라 레인 트리플렉스 산 호세
475 N 18th St, San Jose, CA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 32개 이용 후기 중 16개" "
평점 8 - 좋아요. 32개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 32개 이용 후기 중 4개" "
평점 4 - 별로예요. 32개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 32개 이용 후기 중 8개" "

7.8/10

청결 상태

7.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Adamari

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very nice little room , perfect for a few days .
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great place for a great price!!
2024년 4월에 9박 숙박함

2/10 - 너무 별로예요

Marcus

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Before arriving, a Marbella Lane associate reached out via email and text message informing me of a very VERY foul odor in the house 3 hours before check in. They stated that I could either get a refund or check it out for myself and decide if I want a refund or if I would like to continue with the reservation. Upon arrival the smell was so over bearing the kids, wife and myself didn’t even walk in the front door. They tried to have all the windows open and tried spraying the unit with about 5 Febreze cans that they left out for us to see. It has been 3 days since the booking and Expedia has reached out multiple times (with myself on a 3 way call) with no answer. I have emails and text messages from Marbella Lane also the phone calls confirms a refund. This was a huge inconvenience to my family vacation due to the fact that we had to book another room for the same dates just so we had somewhere to lay our heads. I am fortunate to have the funds but for another family this could have been a life changing experience. I do not recommend this booking for any future guest. This is a warning from my family to yours.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Snetu

단체 여행
좋아요: 청결 상태, 객실의 편안함
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Jhon

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, and everything was perfect.
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Shadie

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t get my requests met by the host
2023년 11월에 4박 숙박함

2/10 - 너무 별로예요

Penelope

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very craftily misrepresented. There were 3 homes avaliable. We had the "Basic" house. It was so small, 1 of us had to stand in the corner while the other one went around the end of the bed to use the toilet. Was advertised as having a tub/shower combo, but no tub. Coffee brewer was sporadic. MW was large enough for popcorn, hot dogs, or small drinks. Floor has soft spots in them and the fake wood on it was a trip hazard with loose pieces coming up. Veneer peeling from bed, bathroom vanity. Communication was difficult. No instructions regarding anything to operate nor suggestions for local restaurants, entertainment, etc. I was sent 2 videos when having difficult with the security lock. We were there 6 days and had 1 towel and washcloth per person. Heat was provided by a radiant fan with no safe place or room to use it. 3 overpowering air freshners in the tiny room/remade shed. Nowhere to eat (had to eat in bed). Do not recommend.
2023년 11월에 5박 숙박함

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing was room doesn't match what's on website.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Elvir

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice basic house
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Corey

2023년 7월에 3박 숙박함

2/10 - 너무 별로예요

weston

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property management for this property are unprofessional. Do not stay here! Misrepresented and pictures were of a different property! After you book and pay you’re forced into a contract that steals your money with no way to get refunded even 2 minutes after you book. I was told I’d have the entire house but turned out to be a shed in the backyard. I didn’t stay there because it was disgusting with bugs. Ripped off with no refund. I wish I read the reviews for this place. Hope I can save someone from making the same mistake.
2023년 6월에 9박 숙박함

8/10 - 좋아요

Cristina

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property location was great. Communication was amazing. We stayed in the downstairs part of the triplex and were content with everything regarding our stay. Only downside to our stay was that our upstairs neighbors were up both mornings over the weekend from 5 AM-7:30 AM walking, thumping, and moving around a lot making it hard to sleep in on our mini getaway vacation. Otherwise great home like space- beats a hotel with just a bed bathroom and desk so our daughter was able to keep her routine just fine and had space to walk around. Would stay here again.
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Joel

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
basement and very noisy called to get more towel stayed 3nights I called no response you are on your own with towels
2023년 6월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 객실의 편안함
Room was not available
Room was not available and hotel was unable to accommodate me.
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Natacha

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this place the only thing is since there is no oven in the unit and only one mobile stove top I would recommend two and a covection portable oven not a toaster oven they sell them at costco its a good investment for the clients so they have more options to cook. Otherwise this place was great! I would stay here again 5 star for me
2023년 4월에 6박 숙박함

6/10 - 괜찮아요

christina

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very small. Unclear instructions for door lock on check in. Refrigerator not working.
2023년 2월에 4박 숙박함

4/10 - 별로예요

ANTHONY

출장 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
TEENY TINY SUFFOCATING SHOEBOX
I AM 5FT 6INCHES AND WEIGH 150 LBS. AN D THE PLACE WAS WAY TOO SMALL FOR ME . EVERYTIME I TURNED AROUND I HIT SOMETHING... IF YOU VALUE COMFORT AND PIECE OF MIND DO NOT STAY HERE I GIVE IT A 2 OUT OF 10
2023년 1월에 2박 숙박함

6/10 - 괜찮아요

Dat

좋아요: 청결 상태
2023년 1월에 10박 숙박함

10/10 - 훌륭해요

Carlos A

출장 여행
좋아요: 객실의 편안함
Will be back to this Tiny House
The room that I stayed it's like a tiny house (an add on unit) Comfortable bed, TV, small fridge and a micro wave. Very clean all around. This room is suitable for two. Being in the back was a plus because it's very quiet and I slept perfect. There are 2 more rooms in the property at the house and from outside looks very nice and clean. Communication is excellent. At all times I received emails on specifics of my stay and making sure I was comfortable. Something to "improve" in my opinion is the pricing. The rate shown when you book does not tells you about "cleaning fee". This should be added up front. It's like an ABB but in the hotels.com site. However this is not a show stopper if you want a nice clean place to stay. Most of the hotels around SJ at that price are deteriorated and outdated. Definitely will book with them again on my next trip in 2023. Thanks Marbella Lane!
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Eddy

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay here the location was perfect for being close to downtown but also the feel of a local neighborhood. Cute and quit area the the space was nice, very clean and tidy and smelled good as soon as I opened the door. It is a little close quarters but has everything you would need for a stay so no complaints.
2022년 11월에 3박 숙박함

10/10 - 훌륭해요

Robert H

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The small bungalow was very nice , perfect for two people !
2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Robert

가족 여행
별로예요: 객실의 편안함
misrepresented.
It was very disappointing. What I expected was NOT what was shown like the picture to the left of this review. Instead, there was no cooking facilities let alone a sitting area and bedroom. the place was no better than a motel 6!
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

John

2022년 3월에 3박 숙박함

6/10 - 괜찮아요

Rebeca 님, Saint Louis

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We stayed at the mini-guest "house". It is basically a big shed in the back of the property. I liked the fact that istt has parking and it is very clean. Communication through email was excellent. The place feels safe and convenient. The bedroom has a full size bed, and there is about 3 feet distance from the bed to the left and right sides, and about 2 feed distance from the bed to the front wall. Everything feels crowded, but the furniture and decoration are good. The bathroom is tiny; I am 6'1 and my knees were about 2 inches from the wall while using the toilet. When taking a shower, my elbows would hit the walls. There is a tiny table and one chair, and a small closet area. The amenities are good (towels, shampoo, etc.). There is a small fridge, a small microwave and a single cup coffee machine. This property may be good for one person, but I would not recommend it for 2.
2022년 2월에 3박 숙박함

10/10 - 훌륭해요

Mariah

좋아요: 객실의 편안함
Okay stay
THEY HAVE TRAPS IN THE ROOMS, KINDA CONCERNED BUT STAY WAS OVER ALL SATISFYING
2022년 2월에 3박 숙박함

10/10 - 훌륭해요

Brian 님, Lampasas

2022년 1월에 5박 숙박함

2/10 - 너무 별로예요

Gina

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
NOT A CONDO
Very small room you have to crawl across bed to get to bathroom almost. Not a condo, just bedroom and small bathroom.
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is convenient, it has parking and it was a perfect spot for a solo trip to SJ
2021년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 4월에 2박 숙박함

2/10 - 너무 별로예요

Jan

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bait and Switch
I booked Marbella Lane Triplex for my friend’s bday because the rates are lower than a hotel. At checkout the rates were higher due to additional fees which was fine with me at the time. After booking this non-refundable house, Marbella Lane management sent me a contract and house rules I do not agree with like no visitors, only one parking, keep quiet and so on. These terms were not on the hotels.com website before I booked this place. I called hotels.com and sent emails to Marbella Lane to cancel but they didn’t accommodate me. I didn’t check in the place and filed a dispute with my bank as bait and switch.
2021년 3월에 2박 숙박함

10/10 - 훌륭해요

Sanpon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very tiny space but it’s clean and has good amenities.
2020년 9월에 4박 숙박함