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"Everything was excellent "

"We had a wonderful stay at The Condado Plaza Hotel. The location is fantastic and the staff is incredibly welcoming. At check-in, we experienced an issue with our room, but Daisy at the front desk and the manager, Jose, handled it promptly and made sure we were completely taken care of. The grounds are beautiful and very kid-friendly, which made our stay even more enjoyable."

"The entire staff at this hotel was five stars!! From the moment I arrived Michael, one of the valet attendants was super nice. The front desk staff were unbelievable ❤️ GG and Jose The best!! The breakfast attendants were also incredibly friendly and so fun. Antonio was my absolute Favorite. He was super knowledgeable about the island and was very friendly. He even almost talked my Wife into letting me move there lol. The room attendants were very helpful, friendly and extremely hard working. This hotel is super clean. The staff were what made our stay so enjoyable and memorable. I was there with my Wife. We are from Providence Rhode Island. This was our second stay there and we loved every minute of being there. Our room was excellent and the bed was super cozy. I liked it way better than the Embassy Suites San Juan we stayed our first five days at. Holiday Inn Condado is definitely a Five Star Review!! I have not even one single complaint. I am counting the days until I return!! ❤️❤️❤️🇵🇷🇵🇷🇵🇷❤️❤️❤️🇵🇷 Viva Puerto Rico ❤️❤️❤️ "

"We are ready for a repeat performance. I am a Hilton Honors Members and have stayed at many Hiltons, but the Caribe Hilton was like coming home. Of course, I wasn't wild about the check in, but the staff were the best. The best mofongo in PR at Lola's Restaurant. The best service.The grounds were well kept and we always felt safe at any time of day. The location to Conando Beach was ideal and you will not believe this but you can walk to Old San Juan in 30 minutes. We had a great experience and we are planning a return"

"It was the location for me. It was close to everything. The hotel staff were friendly and the rooms were clean. Would come back. "

"Great hotel, easy check in, friendly staff"

"Service was extraordinary. Every detail was met. Butler service in our suite was excellent. Hotel was clean/ facilities great. "

"Beautiful hotel and friendly staff. "

"It was again a great experience and stay at this property. Service is always great and the room was very clean and everything worked the way it should. "