Does Villa Playa by Otium have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Villa Playa by Otium?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at Villa Playa by Otium on Sep 16, 2025 start from ₩108,102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Villa Playa by Otium pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Villa Playa by Otium?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Villa Playa by Otium?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Where is Villa Playa by Otium located?

Located in Santurce, this apartment building is within a 15-minute walk of Carolina Beach and Isla Verde Beach. Casino del Mar at La Concha Resort is 2.7 mi (4.4 km) away.

Villa Playa by Otium Reviews, Deals & Photos 2025

About the neighborhood

Located in Santurce, a neighborhood in San Juan, Villa Playa by Otium is near the airport and near the beach. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Carolina Beach and Isla Verde Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium.

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2/10 Terrible

Virginia

Aug 9, 2025

Disliked: Amenities, communication

Had to cut my stay short since there was no water. There was also a construction crew working there around 8am daily. There was no hot water whatsoever. Getting inside was a mission. Looks nothing like the pics! Beds are not comfortable. Very deceiving. I expressed my concern to them and all they did was apologize. They refused to refund me anything at all. Customer service is atrocious. They’ve been ignoring me.

Stayed 3 nights in Aug 2025

10/10 Excellent

Josephine Kyra

Dec 17, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great stay for the price

Stayed 6 nights in Dec 2024

6/10 Okay

Jessica

Aug 4, 2025

Disliked: Communication

Decent place but I didn’t receive my check in info. I called for about 2 hours. It wasn’t until I found employees who had the gate open that I was able to communicate with someone for my room info. The pool was very cloudy and dirty. Someone had left a bunch of clothing on the ground of the pool it was there the entire week that I stayed even the day I left. The gate to leave is not accessible unless you have a car. I had to walk around through the beach side everyday. Not ideal at night and I’m from PR. If your not from PR I could see you not wanting to walk down the alleyway at all. The inside could use updating but it’s decent. It’s not a true hotel so please don’t expect daily cleaning or fresh towels. Also they say the door locks on its own but it didn’t for us so hit that button at the top to lock it yourself when you leave.

Stayed 5 nights in Jul 2025

10/10 Excellent

Mosaab

Jun 19, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

It was a great stay

Stayed 3 nights in Jun 2024

10/10 Excellent

Yody

Nov 30, 2024

Liked: Cleanliness, property conditions & facilities, communication

Convenient location

Stayed 5 nights in Nov 2024

8/10 Good

Phillip H

Feb 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Loved how close to ocean and beach and easy transportation. Gate into this apartment group that is supposed to be locked is not lockable. Would love to have salt and pepper and a dishtowel provided.

Stayed 6 nights in Feb 2025

10/10 Excellent

Juan A

Sep 11, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Really nice property very clean comfortable next to the beach just a one minute walk distance from it I would love to stay again thank you very much!!!!!

Stayed 7 nights in Aug 2024

6/10 Okay

Hazel

Jan 29, 2025

Liked: Cleanliness, amenities, communication

I liked the area. Closer to the airport and major highways. Property needs an upgrade. Parking was limited. Lots of garbage in the front of the property.

Stayed 3 nights in Jan 2025

8/10 Good

Rosa

Aug 23, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

I like the beach was near

Stayed 3 nights in Aug 2024

10/10 Excellent

Shaneikalyn

Jul 26, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

I absolutely adored this place!! If you can get past the many cats around the parking area, you’re good! Televisions in the rooms would be a plus!! I would definitely recommend and book again. We were close to so much, whether driving or walking.

Stayed 4 nights in Jul 2024

10/10 Excellent

Loui

Jul 21, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

We had a huge delay which required us to have to get a hotel last minute. This place was perfect for us for our late night and early morning. I honestly wish we had one more night here just to soak up the local vibe. Communication and check in was made easy, and the room Apt 5 was great for two adults and one kiddo.

Stayed 1 night in Jul 2024

10/10 Excellent

Ruby Tanairy

Aug 2, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Property person was great. The communication was easy and clear. Any issues occurred and they were easy to reach.

Stayed 5 nights in Jul 2024

10/10 Excellent

Carmen

Oct 27, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

I honestly have to give a 10/10 my apartment was so clean. So cozy no loud music no loud neighbors. Was just an amazing experience and although I was confused how to get there. The instructions provided to me were easy to follow. Only downside is those cats around the property. But other than this is beautiful clean and I will book over and over!

Stayed 3 nights in Oct 2024

4/10 Poor

Dadrien

Jun 25, 2024

Liked: Communication

Disliked: Cleanliness

Arcade machine was cool

Stayed 6 nights in Jun 2024

4/10 Poor

Corin Marie

Mar 13, 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

the photos were very misleading, they charge extra for things that should be complimentary (extra towels, bedding for the small single bed- why is there not bedding in the first place?), cleanliness is severely lacking. it was dirty when we got there and they do not come to clean at all during your stay. communication is also unreliable- they have no in-person contact, and sometimes they simply don’t answer your texts or calls. this was super inconvenient when they failed to provide me with checkout instructions after i called and texted multiple times. overall this is a very overpriced stay and they definitely need some lessons in hospitality. it’s also not a super walkable area. the beach is close and the cats are sweet! but location does not excuse their clear disregard for guest experience. if you’re calling it a hotel, treat it as such.

Stayed 5 nights in Mar 2025

2/10 Terrible

Inshan

Oct 3, 2024

Disliked: Cleanliness, property conditions & facilities, communication

Not what I expected the bed is no good make a lot of noise there is no sofa to sit on they have 2 kindergarne chair to sit on

Stayed 7 nights in Sep 2024

6/10 Okay

Hazel

Aug 1, 2024

Liked: Cleanliness, property conditions & facilities, communication

people were in the pool late making lots of noise to many cats

Stayed 4 nights in Jul 2024

2/10 Terrible

john

Sep 9, 2024

Disliked: Cleanliness, property conditions & facilities, communication

Roaches and the power was out a whole day

Stayed 4 nights in Sep 2024

6/10 Okay

Claudia Yvette

Sep 4, 2024

Liked: Amenities, property conditions & facilities

Pros: Nice location near and the beach is behind it. The pool was nice overall as well. There are a lot of restaurants nearby. Cons: They do not clean your unit during your stay. Laundry service means only washer; no dryer. Also, the instructions upon arrival are a little unclear so we were confused for a bit and called but no one wanted to give us further instructions. The entrance is past the location and in the gps, you have to continue and then you will see the coco sign and make a right.

Stayed 4 nights in Aug 2024

2/10 Terrible

david

Sep 18, 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities, communication

First of all it looks nothing like the pics when it rains water is leaking from the roof where the TV is very poor wifi there are lil ants when it rains .the bed squeak's a lot ..Friday night someone had a party and was very loud it want on till 5 am Saturday the same thing ...l couldn't text anyone to tell them because of the wifi ...my hubby fixed a few things because we couldn't use the phone to call any one ....the only thing we liked was the beach ....we will not stay there agian ...

Stayed 6 nights in Sep 2024

2/10 Terrible

Jorddann

Apr 25, 2024

Disliked: Amenities, property conditions & facilities, communication

I wish I could say I loved my stay, but it was more aggravating, especially during my birthday and not only did I not get my check in information but at 1 AM I was unable to get into the room after traveling all day and they made me problem solved when I had tried to get into the gate And I was on hold for an hour you the videos and photos they sent. You are not actual way to get into the property there’s cats and trash everywhere. I had to use a set of keys, which I almost lost multiple times due to the Flimsy of the keychain Was given a call in four days to fix my keyless entry or compensated for a different unit. Very disappointed my birthday was Ruined a huge inconvenience do not match the actual property at all where I’ve ever had in my life and I travel weekly. Only nice part is on the ocean.

Stayed 4 nights in Apr 2024

4/10 Poor

Jason

Jul 14, 2024

Disliked: Amenities, property conditions & facilities, communication

I am going to try and not be too hard, because you get what you pay for, and it served it's purpose for the price. It is a gated entrance, and I had to ask for the codes to both the auto gate, and the facility door to even get in. There is also a code for your room, and a code for the keybox located outside which is to house the keys for your room. Yep, no keys in the box... I was given the code to one of the other apartments to retrieve the keys from there and that they would work, which was concerning... So, I went to that box, and no keys there either. So we used the code to the door on the lock, one time, before it was not functional, which means we couldn't lock our door the entire time we were there. Customer service said they would bring additional keys and put them in our lock box, which they did, but neither set would fit the lock. At this point I was exhausted with it and choose just to take things I didn't want to risk getting stolen with me during the day. The pool was dirty and the pool pump was not on the first two days we were there. A pool guy came by day two and did his magic, and the pool was great after that. The wifi in the room was not functional, and I "texted" this to customer service and it wasn't even recognized. You will never meet an actual person here, all communication is through text unless you call the Otium customer service line. I ended up having to hotspot my phone to the Roku TV in order for my son to watch it during the evening

Stayed 5 nights in Jul 2024

2/10 Terrible

Jerry

Oct 1, 2024

Disliked: Cleanliness, property conditions & facilities, communication

Stayed 4 nights in Sep 2024

10/10 Excellent

Julie

Aug 21, 2024

Liked: Cleanliness

Stayed 4 nights in Aug 2024

8/10 Good

Suzanne

Jul 25, 2024

Liked: Cleanliness, property conditions & facilities, communication

Priced right. Located next to every thing you need. Private enough and has a cool beach section in the back that was perfect for my little one. It’s very basic but I think for the price, it’s a great deal. I used Uber everywhere, was also very cheap!

Stayed 4 nights in Jul 2024

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Villa Playa by Otium

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