Superior Double or Twin Room, Terrace | Terrace/patio
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Reviews of Casa Nicolasa

2 out of 5
Casa Nicolasa
Calle Aldamar, 4, San Sebastián, Gipuzkoa

Reviews

9.6

Exceptional

Rating 10 - Excellent. 189 out of 236 reviews" "
Rating 8 - Good. 39 out of 236 reviews" "
Rating 6 - Okay. 5 out of 236 reviews" "
Rating 4 - Poor. 1 out of 236 reviews" "
Rating 2 - Terrible. 2 out of 236 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Everything you need is within walking distance
Stayed 2 nights in May 2024

10/10 Excellent

Pamela

Stayed 1 night in May 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room in a great, walkable location. Very helpful staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Morgan, Perth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in old town, complimentary drinks and coffee, and very easy late check-in.
Stayed 3 nights in Apr 2024
Response from Oscar on Apr 28, 2024
Dear Morgan,Thank you so much for reserving with us.We are happy to see that the stay was perfect.Waiting to seeing you again we send you our best regards.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location
Stayed 3 nights in Apr 2024
Response from Oscar on Apr 26, 2024
Dear Robert,Thank you so much for reserving with us.Best regards

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large comfortable room in the perfect location. No coffee maker in the room or restaurant on site but there's an automatic espresso machine that makes good drinks in the lobby. Helpful front desk people.
Stayed 3 nights in Apr 2024
Response from Oscar on Apr 23, 2024
Dear Susan,Thank you for reserving with us.Best regards

8/10 Good

Mary Jane

Stayed 2 nights in Apr 2024

6/10 Okay

Claudio

Traveled with family
Ok place.
Stayed 2 nights in Apr 2024
Response from Team Casa Nicolasa on Apr 8, 2024
Thank you very much for leaving us your opinion, we will try to do more to improve whatever did not go well during your stay.

10/10 Excellent

Wayman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Team Casa Nicolasa on Apr 8, 2024
Thank you!

10/10 Excellent

Joan, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property but we had to leave early and pick up our car rental and drive to Malaga about 1000 kms that day! We would love to stay there again!
Stayed 1 night in Feb 2024
Response from Team Casa Nicolasa on Apr 8, 2024
Thank you for your kind words Joan, do not hesitate to repeat when you visit again this wonderfull city!

10/10 Excellent

Stephen, Benicia

Stayed 1 night in Dec 2023
Response from Oscar on Feb 8, 2024
Dear StephenThank you so much for your comment.Hoping to see you soon we send you best regards.

10/10 Excellent

roberto

Liked: Cleanliness, property conditions & facilities, room comfort
Great accommodations and service!
Location, comfortable room, and especially the help John at the desk provided with where to go and what to see was all excellent!!!
Stayed 2 nights in Dec 2023
Response from Oscar on Feb 8, 2024
Dear RobertoThank you so much for your comment.Hoping to see you soon we send you best regards.

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Our room was very spacious. Staff were very helpful and responsive. The property is located near Old Town, which makes going around easy. We had such a lovely experience with the hotel. Would definitely recommend to our friends and family.
Response from Team Casa Nicolasa on Dec 5, 2023
Thank you very much for your feedback, see you next time!

10/10 Excellent

Miwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Team Casa Nicolasa on Dec 5, 2023
Thank you very much for your feedback, see you next time!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful room, super friendly and helpful staff.
Stayed 1 night in Oct 2023
Response from Team Casa Nicolasa on Dec 5, 2023
Thank you very much for your feedback, see you next time!

6/10 Okay

MaryClare

Stayed 3 nights in Oct 2023
Response from Team Casa Nicolasa on Dec 5, 2023
Thank you very much for your feedback, see you next time!

10/10 Excellent

RINA

Traveled with family
Liked: Cleanliness, staff & service
Very kind and friendly staffs. Clean room, comfy bed, very close to the centre
Stayed 2 nights in Oct 2023
Response from Team Casa Nicolasa on Dec 5, 2023
Thank you very much for your feedback, see you next time!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Super friendly staff. Lovely, comfy room.
Stayed 1 night in Oct 2023
Response from Team Casa Nicolasa on Dec 5, 2023
Thank you very much for your feedback, see you next time!

10/10 Excellent

Philippe

Stayed 2 nights in Oct 2023
Response from Team Casa Nicolasa on Dec 5, 2023
Thank you very much for your feedback, see you next time!

10/10 Excellent

Tom

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of it all...both beaches only a 5 minute walk away. Dining options everywhere

10/10 Excellent

Darylene

Traveled with family
Perfect location in the city center. Staff is extremely helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and very helpful staff. The room was clean and bed very comfortable. I would definitely recommend Casa Nicolasa. My only criticism would be the directions to the parking were a bit vague. It took us four times around to figure it out, but we did in the end and the parking we very good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Wendy

Stayed 1 night in Sep 2023
Response from Team Casa Nicolasa on Dec 5, 2023
Thank you very much for your feedback, see you next time!

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Casa Nica
Nice clean place but very noisy. Our room was right next to the check in and the soundproofing is terrible
Stayed 2 nights in Sep 2023

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay EVER
Fantastic property.. staff so friendly.. would definitely recommend and hope to be back some day 👍
Stayed 1 night in Sep 2023

8/10 Good

Guy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Perfectly central to everything needed. Two gentlemen at the front desk were very helpful, communicative, and assisted us in arranging taxi transport. They were willing to hold our luggage until check in. Space was great and inviting had everything needed. Fridge, blow dryer, safe, long mirror to look in, AC.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old town San Sebastián
Location was great. The front desk staff was great.
Stayed 3 nights in Jul 2023
Response from Team Casa Nicolasa on Aug 9, 2023
Thank you for your opinion, see you on your next visit!

10/10 Excellent

Daniel, Hood River

Stayed 2 nights in Jun 2023
Response from Team Casa Nicolasa on Aug 9, 2023
Thank you!

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Casa Nicholasa! It’s centrally located in the beautiful old part of town, the staff were so helpful, and the accommodations were well-appointed, beautiful, clean, and comfortable.
Stayed 1 night in Jun 2023
Response from Equipo Casa Nicolasa on Jul 16, 2023
Thank you very much for your kind words, see you on your next visit to the city!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the centre of San Sebastián
Spent two nights discovering the city This hotel was very central and all the facilities required lovely clean and fresh smelling at all times
Stayed 2 nights in Jun 2023
Response from Equipo Casa Nicolasa on Jul 16, 2023
Thank you very much for your kind words, see you on your next visit to the city!

10/10 Excellent

Carina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Location was amazing, the room was cute and clean. Very happy with the experience. Good fast internet, too. I was traveling with my kids and also had to give a talk over zoom during my stay. No problems at all.
Stayed 3 nights in Jun 2023
Response from Equipo Casa Nicolasa on Jul 16, 2023
Thank you very much for your kind words, see you on your next visit to the city!

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, great location, wonderful staff
An absolutely lovely little hotel in the old town and the city center. Even though it doesn't have some of the amenities of a four star hotel (like a bar), it had the loveliest room we stayed in on our trip to the País Vasco, a charming and helpful staff, and a great rate. Near everything and only a 15 minute walk from the main bust station.
Stayed 2 nights in May 2023
Response from Oscar on Jun 2, 2023
Dear Benjamin,Thank you for your comment.We are so happy to see that your stay has been so good.Hoping to see you soon we send you best regards.

10/10 Excellent

sandra

Stayed 2 nights in May 2023
Response from Equipo Pensión Casa Nicolasa on May 24, 2023
Muchas gracias por dejarnos tu opinión, no dudes en contactarnos si te apetece repetir! Hasta la próxima!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice!
Great location! Comfortable stay, nice amenities and with staff willing to help with questions ~ Thank you!!
Stayed 4 nights in May 2023
Response from Equipo Pensión Casa Nicolasa on May 24, 2023
Thank you very much! See you next time!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Enjoyed the coffee bar in the reception area. Was a little difficult to get in...standing out on the sidewalk in the rain buzzing for entry. But finally they responded. Once we had a key, it was no problem.
Stayed 1 night in May 2023
Response from Equipo Pensión Casa Nicolasa on May 18, 2023
Thank you very much for your feedback, the whole team is proud of the experience you had with us. See you on your next visit to this wonderful city!

10/10 Excellent

Stephen, Annapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a great location in Old Town. Staff is extremely helpful and accommodating. I enjoyed my 3 nights here and would stay again. Walk to everything in town.
Stayed 3 nights in May 2023
Response from Equipo Pensión Casa Nicolasa on May 17, 2023
Thank you very much for your feedback, see you on the next visit!

10/10 Excellent

Tamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay! The property is perfectly located - walkable to just about everything. Our room faced the courtyard so it kept our room very quiet. The staff was extremely friendly and helpful. They helped to arrange transportation to the airport (early flight) and loaned us a wine-key. Highly recommend. Would stay again!
Stayed 5 nights in May 2023
Response from Equipo Pensión Casa Nicolasa on May 17, 2023
Thank you very much for your feedback, see you on the next visit!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, great staff.
Stayed 4 nights in May 2023
Response from Equipo Pensión Casa Nicolasa on May 17, 2023
Thank you very much for your feedback, see you on the next visit!

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Great litte hotel. Modern, clean and in a fantastic location.
Stayed 3 nights in May 2023
Response from Equipo Pensión Casa Nicolasa on May 17, 2023
Thank you very much for your feedback, see you on the next visit!

10/10 Excellent

Harriet

Stayed 1 night in Apr 2023
Response from Equipo Pensión Casa Nicolasa on May 17, 2023
Muchas gracias por dejarnos tu opinión, nos vemos en la siguiente visita!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Best location
Just 2 mins from the old town. the best place of stay for tapas lovers
Stayed 2 nights in Feb 2023
Response from Equipo Pensión Casa Nicolasa on Feb 21, 2023
Thank you very much, do not hesitate to contact us if you want to repeat the experience!!

10/10 Excellent

Keiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La situation era muy buena . A demás ,todos son amable. Estamos contentas.

2/10 Terrible

Praful

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, quant hotel in the perfect location in San Sebastian. In Old Town close to both beaches. Also close to the transportation center which made getting in and out of town very convenient. It's a really small hotel. There is a small reception area with coffee but that's about it, there is no lobby like you'd find in a more traditional hotel. The staff is happy to help with whatever you need, they were great!
Stayed 4 nights in Oct 2022
Response from Equipo Pensión Casa Nicolasa on Nov 27, 2022
Thank you very much for leaving us your opinion, if you decide to repeat, do not hesitate to contact us. See you next time!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel pictures are different then what the hotel actual is. Courtyard terraces face neighbors apartments.
Stayed 1 night in Oct 2022
Response from Equipo Pensión Casa Nicolasa on Nov 27, 2022
Thank you very much for leaving us your opinion, if you decide to repeat, do not hesitate to contact us. See you next time!

8/10 Good

Tomi

Stayed 1 night in Sep 2022
Response from Oscar on Oct 14, 2022
Hello,Thanks for your comment.Best regards

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. Very clean room.
Stayed 3 nights in Aug 2022
Response from Equipo Pensión Casa Nicolasa on Sep 10, 2022
Thank you for your opinion, see you next time!

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent- staff was responsive- great experience
Stayed 3 nights in Aug 2022
Response from Equipo Pensión Casa Nicolasa on Sep 10, 2022
Thank you very much for the feedback, see you in the next visit to San Sebastian!