"1. The room was not clean. - Dust on the floor and tables in the room
2. Room service was not available even at 2 PM.
3. Dust had accumulated on the laptop when I returned from going out.
4. Some people came to breakfast wearing pajamas. - lower Hotel level"
"The room did not match the quality of the pictures. The balcony was dirty with paint peeling. The room had been cleaned but did not seem very clean and the room needed to be updated. The lobby was very nice but otherwise the hotel was out of date and not very clean. We left after only one night even though we reserved to stay two.
We also reserved for 5 people but upon arrival were told the room was only for 4 people.
The views from the room were stunning so it was nice for that. "
"This is a beautiful property. One thing the property needs to address is removing the Korean breakfast from their listing. It is not currently available and should not be advertised. Also, a word of warning - they heat the floors with wood and they get so hot we were very uncomfortable the 1st night and asked them to refrain from using any wood on the 2nd day. It worked and we were very comfortable. The location of the property is better than anything we could have asked for. Also, they include free admission to all the major area attractions. The gardens are directly nextdoor and spectacular. The front desk also provided us with the name and location of a wonderful gym. We were able to get a fantastic workout. We will be returning to this property on our next visit to Korea and highly recommend when you visit Namwon."
"The property appeared somewhat dated, and the staff did not seem particularly welcoming. Additionally, due to the cold weather, we were unable to use the swimming pool. Most of all, the in-room bathtub was not present as depicted in the photos."
"The hotel owner was amazing. Not only did he introduce us to traditional Korean tea in their little cafe, but he and his wife fed us fresh persimmons and baked sweet potatoes in the wood burning stove. Had the best night and would stay again! "