Does Crystal I Luxury Apartments have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Crystal I Luxury Apartments pet-friendly?

No, pets are not allowed at this property.

Self parking is free at this property.

What time is check-in at Crystal I Luxury Apartments?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

Where is Crystal I Luxury Apartments located?

Situated in Santiago del Teide, this hotel is within a 15-minute walk of Ocean Explorer and Oasis Los Gigantes Public Pool. Los Gigantes Beach and Los Gigantes Marina are also within 1 mi (2 km).

Crystal I Luxury Apartments Reviews, Deals & Photos 2025

10/10 Excellent

maxine

Mar 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing views and spacious accommodation.

Stayed 5 nights in Mar 2024

10/10 Excellent

Yasmin

Oct 31, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our holiday was amazing and we could not fault the apartment or customer service which was excellent. I would definitely recommend a stay

Stayed 6 nights in Oct 2023

10/10 Excellent

Jonathan Paul

Dec 16, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely property Lovely staff and maids.

Stayed 10 nights in Dec 2023

6/10 Okay

Daniel A

Apr 21, 2025

Disliked: Staff & service, amenities

Was not told about the construction next door. Was very noisy and loud. Ruined our vacation

Stayed 5 nights in Apr 2025

10/10 Excellent

Agnieszka

Nov 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of the best

Amazing place, everything is as nice as in the pictures. I will definitely go back there again. The only thing I would improve is a few more towels. Beautiful apartment and an amazing view

Stayed 7 nights in Nov 2024

10/10 Excellent

Murtaza

Oct 25, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely property with a fantastic view! Everything you need is provided! Cant wait to go back again

Stayed 5 nights in Oct 2023

10/10 Excellent

Przemyslaw

Sep 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spectacular view to Los Gigantes and breathtaking sunsets. Very spacious and modern appartment. Staff was very nice and helpful - special greetings to Natalia 💕 We are looking forward to visiting back your complex.

Stayed 5 nights in Sep 2024

10/10 Excellent

Claire

Feb 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is beautiful as always here. My third time staying. I knew about the ongoing works to crystal 2 next to the property so was not surprised by the works going on. It was a little dusty and noisy at times but it did not spoil my trip. The lady at check in was very friendly and Natalia is always a pleasure

Stayed 8 nights in Feb 2025

10/10 Excellent

James

Mar 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic apartment, amazing view, great space and design. Walk to/from town is a steep slope, so walkers need to be fairly fit. Great place for a sunny holiday!

Stayed 7 nights in Mar 2024

10/10 Excellent

Claire

Nov 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Stunning

Excellent stay at Crystal , the apartment was prepared for our arrival which was slightly earlier than check in time. It was spotlessly clean, and had everything you could wish for to make your stay enjoyable. The views are incredible over to the Los gigantes cliffs and out over La Gomera (amazing sunsets) . The concierge team (Wendy and Natalia) were superb and nothing was too much trouble.

Stayed 7 nights in Nov 2023

10/10 Excellent

Elzbieta

Dec 2, 2023

The location at the top allows to experience amazing views…..even when having a shower :) The apartment outside space is great. The only think which wasn’t to my liking was the bed mattress being too hard but I will return there happily.

Stayed 7 nights in Nov 2023

10/10 Excellent

Jani

Feb 26, 2024

Liked: Cleanliness, amenities, property conditions & facilities

I’t was modern

Stayed 7 nights in Feb 2024

10/10 Excellent

Claire

Aug 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Natalia the receptionist was super friendly and helpful throughout our stay, always putting customer experience first , even contacting the local convience store to find out their closing time for me without me even asking her to. Was checked in by another lady who unfortunately didn't show us around the apartment on arrival so we had to work out how to use the blinds and others amenities, but we managed ok. The apartment was gorgeous, views to die for and road works didn't affect out stay. All in all a fantastic experience.

Stayed 7 nights in Aug 2024

10/10 Excellent

Sydney

Mar 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The space was absolutely gorgeous; our pool had a heater but it only worked the second half of the time we were there. Still great. Lots of construction going on next to the building but as we were on the opposite side we didn’t hear anything, it just made the area a little crowded with all the equipment around. Check in and checkout was very easy. Parking garage was great. Definitely a bit of a walk to anything but still very doable (just hilly). Would definitely stay here again.

Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveler

Mar 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible! We will be back!

What an incredible place to stay! Without a doubt, the very best in the area, probably even the whole of Tenerife! Great communication, a stunning and very well equipped apartment with amazing views and a glorious terrace with heated pool. We would go back in a heartbeat! Be careful about selecting the apartment you want due to the building site. We stayed in A4.1 on the harbour/cliff side and we didn’t hear a thing. The only negative really was the regular smell of drains in the utility room. This is not uncommon for Tenerife, however.

Stayed 5 nights in Mar 2024

10/10 Excellent

Anu

Dec 12, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury all the way thru

I would say, this place reserves an extra star; apartment, views, tidiness and personal service from booking to the last minute we left the place was more than we hoped for. Communication was fast and accurate. We felt like they really care their customers and all questions and needs were answered. Even though we loved it, three things I would fix: 1. There is no shower on the terrace (appartment B4.1), it would have been very nice to have it as the others have it too. After swimming, we needed to shower indoors and after 4 people walking with wet feet inside, the floors were dangerously slippery. 2. After being a way for a while, there was a bad smell associated perhaps with drains and I don't know if this is typical for the area or related to the apartment. 3. I would have appreciated the option of a lower pillow As a tip, there is a near by hotel serving great breakfast and a small store to buy the basics. Easy to walk also to other stores, restaurants and beach. I would definitely come again, this is a place from where you do not want to leave! Thank you so much.

Stayed 7 nights in Oct 2023

2/10 Terrible

zoe

Apr 8, 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Disappointed

Looks good and has an amazing view but scratch below the surface and you will see the drains smell terribly, there is building work happening right next door on a new block of apartments with building work 9-5 week days and to top it all off there was a leak on our roof from the pool above that got worse over the 3 days with the ceiling starting to crack and bits dropping down with constant dripping and I had to put bowls down to catch the leak that went on constantly. This is meant to be a 5 star establishment and when notifying the manager they told me they already knew about it and they were not interested in our welfare, they did not apologise and were more worried about rolling up and storing their nice rug so it did not get damaged or the fact we had spent 2 days with a bad leak and the ceiling crumbling just that they were going to fix it as they had other people arriving today. Disappointing management who treat their customers appallingly and try justify that it’s acceptable for us to be in the apartment with no apology and just talk over you when your trying to explain your experience. stay somewhere that cares about their guests

Stayed 6 nights in Apr 2024

2/10 Terrible

zoe

Apr 8, 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Rude manager

Looks good and has an amazing view but scratch below the surface and you will see the drains smell terribly, there is building work happening right next door on a new block of apartments with building work 9-5 week days and to top it all off there was a leak on our roof from the pool above that got worse over the 3 days with the ceiling starting to crack and bits dropping down with constant dripping and I had to put bowls down to catch the leak that went on constantly. This is meant to be a 5 star establishment and when notifying the manager they told me they already knew about it and they were not interested in our welfare, they did not apologise and were more worried about rolling up and storing their nice rug so it did not get damaged or the fact we had spent 2 days with a bad leak and the ceiling crumbling just that they were going to fix it as they had other people arriving today. Don’t waste your money with bad management who treat their customers appallingly and try justify that it’s acceptable for us for a 2 thousand pound stay to be in the apartment with no apology and just talk over you when your trying to explain your experience. stay somewhere that cares about their guests

Stayed 6 nights in Apr 2024

10/10 Excellent

Willem

May 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Een heel mooi appartement met wel wat kleine gebreken. Een v d douches werkte de thermostaatkraan niet goed en de airco op de Master slaapkamer werkte telkens maar een uur en bleef dan de rest v d dag op error staan. Monteurs eea vervangen maar probleem bleef terugkomen. ook weinig stopcontacten in het pand. Onze vakantie was echter fantastisch. heerlijk terras met eigen zwembad om af te koelen. mooie ruime keuken met alle benodigdheden. mooi uitzicht uit alle kamers.

Stayed 14 nights in May 2025

10/10 Excellent

Dieter

Jan 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastische Terrasse, Pool super für Kinder, geringer Wasserdruck. Man kann das Meeresrauschen zum Einschlafen hören.

Stayed 7 nights in Jan 2025

10/10 Excellent

Stefanie

Aug 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Het was een prachtig appartement, met alle lixe die we maar konden wensen. Omdat we een huurwagen hadden, konden we ons zelfstandig verplaatsen voor activiteiten. We willen zeker nog terugkeren, het was een echt paradijs!

Stayed 8 nights in Aug 2024

10/10 Excellent

sophie

Jul 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Sejour formidable, l appartement exceptionnel et le personnel toujours a l ecoute. Une vue magnifique et un coucher de soleil a couper le soufle. Notre semaine en famille du debut juillet 2024 a ete une reussite. Un petit point tout de meme, des travaux sur la route menant aux appartements , heureusement que nous avons un garage. Je recommande vivement pour passer des moments inoubliables en couple ou avec votre famille.

Stayed 7 nights in Jul 2024

10/10 Excellent

Alessio

May 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Tutto perfetto

Stayed 7 nights in May 2024

10/10 Excellent

Emmet

Nov 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Nov 2024

10/10 Excellent

Luisa

Oct 6, 2024

Stayed 6 nights in Sep 2024

Crystal I Luxury Apartments

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