사누르, 덴파사르의 해변 호텔

"직원들이 너무나 친절합니다. 제가 요청하는 부분에 대해 모두 수용해 주셨어요. 시설도 아주 깨끗합니다."

"아이들과 함께 오기엔 너무 좋음. 키즈프로그램도 데이별로 있고 콘도식이라 간단하게 해먹을수도 있음. 시설은 낡았지만 열심히 관리한느낌. 룸마다 차이가 있으니 참고하세요"

"객실은 수영장 옆이라 조금 습했고직원은 친절했습니다"

"수영장이 좋고, 주변상권이 좋습니다. 아이콘 발리까지 걸어서 5분거리 입니다. 쇼핑 및 식당이용에 편리했습니다"

"I had an extremely disappointing experience at InterContinental Sanur, beginning August 11, 2025, following a delightful stay at The Samaya Villa Ubud. I Upon arrival, I discovered a live cockroach in the wardrobe. Instead of an immediate room change, staff simply brought insecticide, showing a shocking disregard for hygiene standards. Multiple calls to the front desk went unanswered. When I visited in person, a manager dismissed the matter with irrelevant excuses about room view. The new room’s sink drained so poorly that it was left dirty after use. I tolerated it only because I was already exhausted from prior complaints. The next morning, staff stopped me after breakfast claiming no deposit was on record. Despite my proof of a 2 million IDR credit card charge, I was treated like a trespasser until a senior staff member intervened, later attributing it to a “system error.” This series of events left me feeling neglected and outraged. I later checked online reviews and found many guests reporting the same issues—poor hygiene, outdated facilities, and weak service—with management repeating empty promises. The front desk staff need urgent retraining, and if such conditions continue, the property will severely damage the InterContinental brand’s credibility. "

"직원분들 너무 다 친절하시고, 침대도 편안하고, 조식도 맛있고 방도 업그레이드 해 주셔서 매우 행복한 시간 보내고 왔습니다. 감사합니다^^"

"The warmest service, nice and clean. Overall condition is bit old though. Perfect place having family rest with affordable cost. "

"오래되긴 했지만 긴 수영장과 가격대비 넓은 방이라 좋았다. 하지만 화장실이 되게 오래 돼 보이고 청소가 제대로 안 돼 있어 누군가의 팬티가 수건 놓는곳 안 깊숙한 곳에 숨겨져 있었다. 되게 찝찝했다. 화장실 빼고 나머지는 다 만족함"