“We had to queue for one and a half hours to check in!! The manager said he didn't have enough staff on and everyone had come for a concert at night. If they new there was a concert on then they should have opened check in earlier or put more staff on. Simple!! The rooms were noisy. Some staff weren't very helpful. The vending machine was out of order and the water dispenser was empty on a very hot day. Will not be staying here again. Has gone downhill.”