Find hotels near Secret Harbour Beach, St. Thomas from ₩179,975

"Cons. Staff was disproportioned. They had staff just sit & watch the towels when they could’ve been cleaning the chairs & pool area or being a kitchen runner. I was disappointed that they didn’t have staff walking around the pool & recreation areas to take bar/kitchen orders. "

"Very nice easy location to get around. Quiet reprieve that was a very clean sanctuary from on the go."

"Everything was amazing!! Can’t wait to go back!"

"The beach 5 stars,"

"The property is beautiful the staff was good. They don’t have everyday guest service: u have to call them if you need clean towels and toilet tissue or clean sheets. The service is not automatic like everywhere else that’s the only thing I didn’t like. Overall it is a very beautiful property "

"Amazing place will definitely be back!"

"Everything here was excellent, including the staff, the facilities, the room, the view from the room, the food in the restaurants, the pool, the available water toys (kayak, hobbies, ) and the very attention to details that convey that sense of luxury (ie the shampoo, the towel, the soap, the amazing bedding, etc). They are trying to keep the sargassum away with a barrier and partially succeeding at keeping it under control. The beach is relatively small and facing east."

"Our family recently had the pleasure of staying at Sapphire Village. While there was an initial minor discrepancy in locating the specific property due to the multiple sites, our designated accommodation proved to be exceptional upon arrival. The premises were impeccably maintained and offered a high degree of comfort. We found the cleaning staff, particularly Euta, to be very accommodating and helpful. The kitchen was comprehensively equipped, and all necessary pool and beach amenities were readily accessible. The on-site restaurant provided standard American breakfast options, though a wider variety was desired. However, their lunch and dinner selections were notably delicious. The pool area offered a pleasant and relaxing environment for children. Our accommodation also afforded us breathtaking views of the adjacent harbor. While communication with the owner was excellent, we noted that the front desk staff could benefit from enhanced customer service training. We would certainly consider returning to Sapphire Village for future stays."

"During the first full day of our four-night stay, the unit lost power around noon while the island was experiencing outages. We notified the property contact at approximately 1:00 p.m. and were told power would return within 30–60 minutes. By 6:00 p.m., power had not been restored, and we were informed the water would be turned off in an effort to restore power. At approximately 7:30 p.m., we reported that our unit still had no power or water. We were then informed the water supply was connected to a neighbor’s generator, which was no longer available. Without running water, we had to use pool water to flush the toilet. After I sent a picture of the unit below us with power and us without, the property owner indicated the generator was not functioning and that someone would be sent to repair it. Our rental agreement stated the unit had a generator and continuous water access. Power returned around midnight. The next morning, we secured alternate accommodations and left. The property owner issued a partial refund and advised us to contact Hotels.com regarding any additional reimbursement. We feel we were not made whole. "