2/10 Terrible
Jeremy
Jul 2, 2025
Disliked: Cleanliness, staff & service, room comfort
Avoid Aurora rentals at all costs!
TL;DR version: avoid at all costs. In fact, avoid Aurora as a management company at all costs.
There is no climate control in the house and no screens. So the choices are either: live in a house that’s 33 C or open all windows and doors to get eaten alive by gnats and midges. I did ask about shutting off the fuses to the house because the only way to control temperature is to shut electricity off.
I left messages but only got responses “thank you for your understanding”. Three days later I got a “kindly confirm if the issue is taken care of”. I of course said no one ever even came out or contacted us.
Next: bed bugs everywhere. Everyone in the family were consumed with bedbugs, and my wife ended up in urgent care. The second part of our vacation needs altering now, so even more of an added cost to us.
Response of property: “bugs are part of Iceland”.
Yes, that is true, and everyone knows that. Bed bugs are not supposed to be everywhere though, and indeed if bugs are so prevalent, why not screens? Or better yet why not the ability to shut the heat off? Also in the 4 days we were there, no one responded to our message or came out. Eventually they said “it’s hard to get out to you because we have so many properties to manage”.
Look, you’re going to spend $1000+ for a rental in Iceland. There are A LOT of options to choose from. Choose another option. Avoid Aurora rentals AT ALL COSTS.
Jeremy
Stayed 4 nights in Jun 2025
