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"8:15 pm I received a call from the front desk and I replied we would have been there by 8:45. Upon our arrival at 8:45 we were asked if we wished to have dinner at the hotel. We replied affirmatively and we were told rather abruptly to hurry up because the kitchen was about to close and to go immediately to the restaurant area without even going in our room… the waiter and the rest of the staff were very polite and absolutely amazing was the young Indian lady that was there for breakfast. Unfortunately the lady, probably the owner, that was at the reception was rude beyond words. "

"The property and facilities are beautiful!"

"This hotels absolutely stunning and the staff are all amazing! Food was world class, definitely recommend "

"We would stay again, but not when the weather is at all warm. There is no air conditioning, which made a stay on the top floor very uncomfortable at night. There was a tabletop fan in the room, but it made a lot of noise."

"Nicely located in best part of the city with breathtaking mountains and river views and city views. Peaceful and quiet environment. Inside house is elegant high quality facilities and rooms standard. People here are extremely friendly. Restaurant are fantastic including breakfast, lunch and dinner. Go to bus center only 10 minutes walk and you can go anywhere you want and it’s free. I think it is the best hotel for vacation as I can imagine. I will definitely recommend to my friends and family in future."

"One of our best experiences traveling in Europe! Comfortable room, great staff, wonderful breakfast, all in a special town. Highly recommend! "

"Great hotel. Beautiful, comfortable, good service. The spa is excellent. "

"Everything about the Neuhaus was perfect!!"

"Amazing experience- everything top notch!"