Bar (on property)

Reviews of ibis Sens Hotel

3 out of 5
ibis Sens Hotel
2 Avenue Henri Delannne, Rocade Sud D660, Sens, Yonne

Reviews

8.8

Excellent

Rating 10 - Excellent. 125 out of 259 reviews" "
Rating 8 - Good. 119 out of 259 reviews" "
Rating 6 - Okay. 6 out of 259 reviews" "
Rating 4 - Poor. 5 out of 259 reviews" "
Rating 2 - Terrible. 4 out of 259 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Armand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Dec 2023

6/10 Okay

MR BIREN

Business traveler
There is Ho hard pillow in the room. Breakfast is very basic.
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done!
Very clean, very comfortable and perfect location! I was expecting the “usual” but we really felt the people at this location put their best efforts forward. I would be really proud to have a staff like this is I owned a hotel.
Stayed 1 night in Mar 2022

6/10 Okay

MR BIREN

Business traveler
I was disappointed with breakfast choice, only some days there were fresh fruits. No banana!!
Stayed 8 nights in Dec 2021

10/10 Excellent

Jamilyn

Stayed 1 night in Jul 2021
Response from Angel D. on Jul 26, 2021
Madame, Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Sens. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs

8/10 Good

Henrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel.
Good hotel for a business overnight stay. Clean and comfortable.
Stayed 1 night in Feb 2021
Response from Angel D. on Mar 11, 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Henrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - overnight stay
Good hotel for an overnight stay. Well located. Easy access.
Stayed 1 night in Jul 2020
Response from Angel D. on Aug 28, 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, so was the hotel. What bothered me in terms of hygiene, particularly given the corona pandemic, was that the waiter touched the rim of the coffee cups while serving them.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean and modern. The bed and shower were terrific! Would choose Ibis again.
Stayed 1 night in Sep 2019
Response from Angel D. on Nov 2, 2019
Dear, We thank you for the notice you left on our hotel. We are delighted that you enjoyed your stay and look forward to seeing you again very soon. Please accept, Madam, Sir, our best regards.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Nice modern property. Friendly helpful staff
Stayed 1 night in Aug 2019
Response from Angel D. on Aug 31, 2019
Hello, Thank you for your positive feedback. See you soon again in Sens ! Best regards

10/10 Excellent

Douglas, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to shops and restaurants. value for price. easy parking.
Stayed 1 night in Jun 2019
Response from Angel D. on Jun 28, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Angel D. on Jun 30, 2019
Bonjour, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.

8/10 Good

dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Angel D. on Feb 10, 2019
Bonjour, Merci d'avoir pris le temps de nous faire connaître votre opinion. A bientôt !

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value Ibis
En route stay through France. It was great. Very comfortable bed. Pleasant restaurant opposite.
Stayed 1 night in Nov 2018
Response from Angel D. on Nov 7, 2018
Hello, Thank you for your positive feedback. We will be pleased to welcome you again in Sens then you will travel again through France. See you soon !

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tour de France by Motorhome
Ibis Sens good base for 3 days before touring france in a hired local france motorhome.
Stayed 3 nights in Oct 2018
Response from Angel D. on Nov 2, 2018
Hello, Thank you for your really positiv feedback. It's always a pleasure to see that our work aimed and make sens to our clients. Another time thank you and hope to see you again !

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bargain hotel, lovely greeting.
Great hotel. Parking on site at an extra cost but in a secure gated car park. Breakfast is extra but there was a McDonalds next door, so we had a treat! Staff were friendly, helpful and courteous and the hotel was spotless - very well presented and in a quiet area. Slept like a log!
Stayed 1 night in Aug 2018
Response from Angel D. on Sep 1, 2018
Hello, We thank you for your very positive comments following your stay at ibis Sens. You have clearly descripted our services and our environment, you have spent a pleasant moment for a stage. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. Looking forward to welcoming you again in a next visit, please believe in the expression of our feelings the best

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel for a short stay in the area.
Stayed 1 night in Jun 2018
Response from Angel D. on Sep 1, 2018
Hello, We thank you for your positive comments following your stay at ibis Sens. You have spent a pleasant moment for a stage. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. Looking forward to welcoming you again in a next visit, please believe in the expression of our feelings the best

10/10 Excellent

Mary J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remarkable!
Very surprised that this particular Ibis was wonderful! The beds were sooo comfortable and everyone was very accommodating. It is located in a shopping center with a McDonalds just adjacent, so we didn’t have their breakfast. What we loved about this place were the amount and locations of the electric plugs! I have never had so many and very strategically placed. Wi-fi was excellent! Overall, our stay was delightful.
Stayed 1 night in Mar 2018
Response from Angel D. on Sep 1, 2018
Hello, We thank you for your comments following your stay at ibis Sens. It is with great pleasure that we receive your comments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. Looking forward to welcoming you again, please believe in expressing our best feelings

8/10 Good

JP, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this could be one of the best IBIS facilitates.
Worm welcoming, easy check-in, , clean and comfort rooms, good breakfast
Stayed 4 nights in Feb 2018

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
excellent service, big room and good breakfast
Stayed 3 nights in Jul 2017

10/10 Excellent

Attilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel In Sens
Hotel is very new and furniture as well as unit in great condition.

6/10 Okay

Arthur

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jean marc

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Laurent

Business traveler
Stayed 1 night in Jan 2024

8/10 Good

Anatole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Séjour pro. Conforme à mes attentes pour un IBIS.
Stayed 1 night in Jan 2024

8/10 Good

Renaud

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Céline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jerome

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Philippe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Au top!
Stayed 2 nights in Nov 2023

6/10 Okay

camille

Stayed 1 night in Oct 2023

10/10 Excellent

Jean-Yves

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très accueillant et disponible
Stayed 1 night in Oct 2023

8/10 Good

Alain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Cyrille

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Patrice

Stayed 1 night in Oct 2023

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Denis

Stayed 1 night in Aug 2023

8/10 Good

PATRICK

Stayed 1 night in Aug 2023

10/10 Excellent

Bruno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Réservation de dernière minute et tout à bien fonctionné.
Stayed 1 night in Aug 2023

8/10 Good

Cyrille

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

clementini-gauby

Stayed 1 night in Jun 2023
Response from Angel D. on Jul 13, 2023
Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.Veuillez agréer, Madame, nos salutations distinguées.

8/10 Good

Puech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Angel D. on Jul 13, 2023
Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Monsieur, nos salutations distinguées.

8/10 Good

Nazra

Stayed 1 night in Jun 2023
Response from Angel D. on Jul 13, 2023
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Cyrille

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Angel D. on Jul 13, 2023
Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Monsieur, nos salutations distinguées.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Olivier

Stayed 1 night in Apr 2023

8/10 Good

christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour une nuit
Hôtel très agréable, bien placé. Option de restauration à proximité. Accueil sympathique.
Stayed 1 night in Apr 2023

2/10 Terrible

jean-luc

Stayed 1 night in Apr 2023