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Reviews of City Park Hotel Jongno

2.5 out of 5
City Park Hotel Jongno
89, Donhwamun-ro, Jongno-Gu, Seoul

Reviews

8.0

Very Good

Rating 10 - Excellent. 50 out of 157 reviews" "
Rating 8 - Good. 66 out of 157 reviews" "
Rating 6 - Okay. 24 out of 157 reviews" "
Rating 4 - Poor. 12 out of 157 reviews" "
Rating 2 - Terrible. 5 out of 157 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great location
Stayed 11 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut value for money
Stayed 5 nights in Sep 2023

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older property but well maintained and a very convenient location across from the palace and nearby to Hanok Village. Staff were courteous and helpful without letting language barriers get in the way. Thank you !!
Stayed 5 nights in Aug 2023

10/10 Excellent

Hwakyung

Stayed 12 nights in Apr 2023

8/10 Good

Ellie

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2023

8/10 Good

Anna Stefanie

Stayed 7 nights in Apr 2023

10/10 Excellent

Ross, Fontana

Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
전반적으로 좋았는데, 이불에 약간 먼지얼룩이 몇개보여서 조금 아쉬웠습니다 그리고 창덕궁이 가깝다 봤지만 일어나자마자 산책갈정도로 가까워서 북촌이랑 고궁 돌고 바로 쉬기 좋은 위치였습니다...ㅋㅋㅋ 방음걱정을 했는데 조용한편이었고, 덕분에 하루 잘 쉬었습니다
Stayed 1 night in Jul 2022

10/10 Excellent

Yun Kyung

Stayed 2 nights in May 2022

2/10 Terrible

JUNG

Stayed 1 night in Nov 2021
Response from 1004 on Nov 9, 2021
부족해던 부분를 써 주시면 좋앗을텐데..

6/10 Okay

Gabriel

Liked: Property conditions & facilities, room comfort
I stayed here for a weekend to visit some friends. This is advertised as a hotel, but it is basically a motel. However, it is a well kept motel that is a cut above the standard, and in a good location for sight seeing. It is by a palace, museums and restaurants. I appreciated that they seemed to had done things like upgrade the door locks, clean everything and provide a lot of things like snacks or amenities for you to buy in the motel. Also, no one bothered me in my room, which was nice. However I have two major complaints: 1. I had a water bottle that was refilled and closed. So I don't know where the water came from or if it was clean, or if someone drank out of it already. I could have gotten sick 2. I feel like I was a victim of xenophobia here and I even tested this. I am an American. I checked in. I was moved to the side and had to check my temperature. Kind of normal. BUT. A Korean couple came in after me, got checked in first AND THEY DIDN'T HAVE TO SCAN THEIR TEMPERATURE!!! So I asked my girlfriend, who is Korean, to come in a bit awkwardly to make it noticeable and meet me in my room. THEY DID NOT STOP HER AND MAKE HER TAKE HER TEMPERATURE... really? Really? This is where most of the points I am knocking off are coming from. Either do it for everyone, or not at all.
Stayed 2 nights in Aug 2021
Response from 1004 on Aug 25, 2021
먼저 방문해주셔서 감사합니다. 친구분은 잘 만나셨는지요. 물을 채우고 닫앗다는 말씀에 너무 큰실수를 직원이 한것 같습니다. 객실 청소하면서 물 음료 수건 가운 등 필요한 물품들을 준비해 두는데 고객님들께서 뚜껑만 돌리시고 닫아 놓앗을때 직원이 정상인줄알고 다시 비치한것 같습니다. 죄송합니다.청소팀 교육에 더욱 더 신경쓰겠습니다.

8/10 Good

Yongbum

Stayed 1 night in Oct 2020

8/10 Good

Sangbyung

Stayed 1 night in Aug 2020

6/10 Okay

Sangbyung

Stayed 1 night in Aug 2020

8/10 Good

Ilgyu

Stayed 1 night in Jul 2020

4/10 Poor

SUNG CHUL

Stayed 1 night in Jun 2020

8/10 Good

SEUNGHO

Stayed 1 night in Jun 2020

10/10 Excellent

Ernesto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is closer to mtr stations,
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST LOCATION WITH BEST SERVICE
It’s location is gold!!! Walkable to the main palaces and food/coffee/tea hubs! If you want a place that is super accessible to key attractions buy away from the crowd, this is the place to be. The hotel crew made sure our room stayed warm during our stay cos it was winter and they replaced our sheets with new ones everyday! You’ll have everything you need here - I actually regret bringing my toiletries cos the hotel provides everything. They even have safety tools in case of emergency. Best budget hotel I had been to so far!
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel
This hotel is budget friendly, clean, has free water/coffee/noodles per day and near Anguk station. Overall a good place to stay while on budget. Definitely will come back.
Stayed 7 nights in Nov 2019

2/10 Terrible

D

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was generally terrible. The carpets in the hallways are old and stained, and the whole place smells like cleaning solvent. The room has peeling plastic wood veneers all over it, and comes with bug spray, used bar hand soap and opened toothpaste. The bed and pillows are hard as rocks. The front desk does not speak English and if they will help you at all, will try to change you. Left this hotel at first night of a three night stay and they would not refund the remaining nights. STAY FAR AWAY FROM THIS PLACE
Stayed 3 nights in Nov 2019

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i think that i already become a regular guest on this hotel i already book this hotel and stay around 2 days or more in single booking.so for me this the hotel is very good to stay with solo or family traveling.this hotel nears for many good place on seoul
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Very convenient location and the bed is very comfortable but needed to be cleaned a little bit more.
Stayed 2 nights in Nov 2019

4/10 Poor

David, Singapore

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had booked for three nights but were driven out by bed bugs and had to find somewhere else to stay.
Stayed 3 nights in Nov 2019

10/10 Excellent

Coit, Chuncheon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and check-out. Easy to walk many downtown locations. I will stay again if I’m the area.
Stayed 2 nights in Nov 2019

10/10 Excellent

Nina, Santa Cruz, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, close to multiple restaurants, convenience stores and transportation services. Checking in and out was simple and easy. The room itself was perfect for my trip, went during the colder months and the floors were heated every morning.
Stayed 4 nights in Oct 2019

6/10 Okay

Eleanor

Liked: Cleanliness, staff & service
Disliked: Room comfort
Need your room bro lol
Just felt like someone lived there as men’s toiletries left on bench used ! Smelt cigarette smoke when we walked in ! Was clean and that but slightly creepy!
Stayed 1 night in Oct 2019

8/10 Good

Carlos

Liked: Staff & service
Great location!
Perfect place if you plan to spend the days outside. Location is awesome and staff is friendly. We had a problem with the toilet (it was stucked) and it was fixed on the third night.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get the place. Room are good, close to tourist attraction place.
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude receptionist and ridiculous demand
We encountered about 4 different receptionists throughout our 3-night stay, and all but one were impolite, rude and unfriendly. One of the receptionists, a young man, rudely demanded that we 'prove' that we are a family otherwise 'we cannot check in' even though we have already paid for the room in advance (family room for 3 pax) as a couple in our 50s and our son in his 20s. We had to hand over our passports to explain that the father's surname is the same as the son's to be allowed to check in to our rooms which we have paid for. There was no way to prove the husband-wife relationship unless a marriage certificate or birth certificate was shown but fortunately the receptionist relented without further escalation. Plain ridiculous and insulting - no such rule was ever made known to us and is not the norm anywhere in Busan or Jeju or any of the dozen countries that we have visited in our lifetimes. The family room was small and not very clean (sticky floor) with little extra space to move around. Half of the lamination had peeled off the window frame and was hanging unfixed. Overall poor experience and will not recommend at all.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities
The outside looks a little run down, the lobby is kind of messy and the hallway carpets definitely need to be replaced. But the rooms themselves are quite good, especially for the price. Free laundry service for people staying at least 5 days was a great surprise. It can be difficult and or expensive for a traveler to do laundry in Seoul.
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to the palace
Very nice , near to the tourist spot
Stayed 1 night in Jul 2019

8/10 Good

Suemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was always clean.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Dommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for your money
When arrived, we found out that someone else extended their stay, so our room was upgraded to the family room. While the room is small with very little floor space, the room is clean and have plenty of electric plugs. The bed is a bit hard, typical of Korean hotel. The best part is the location, close to Changdeokgung palace and airport bus, within walking distance of two subway stations, and tons of small restaurants around. Overall it is a very good value.
Stayed 6 nights in May 2019

8/10 Good

Wesley

Business traveler
Liked: Cleanliness, property conditions & facilities
This was a regular motel that happened to be situated right next to the royal palaces (Changdeokgung and Changgyeonggung). It had good parking spaces but driving the car through the narrow alleys to access the motel was a challenge. As for the room itself, it was fairly roomy and clean with reasonable amount of amenities. There was a bit of distinct odour, but not particularly annoying. Overall, a good bang for the buck considering the location.
Stayed 1 night in May 2019

8/10 Good

Crystal

Liked: Cleanliness, staff & service, room comfort
Great services. Very clean. Free water, ice coffee and instant noodles everyday. Lots of restaurants around. Great location. Building is dated.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Siewkuan

Traveled with group
Over perfumed motel. The lift lobby is very dark. Size and cleanliness of the room are ok. They provide overnight luggage storage service. Very near to airport bus (6011) station.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 11 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Value for money
While the bed was hard, the room wasn't very big and the staff didn't speak many words of English, the location and amazing price make it a no-brainer to recommend.
Stayed 4 nights in Apr 2019

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable room, great location!
Don’t let the front of the hotel worry you - the room is nice and comfortable. The blanket is big and comfortable and you get nice big pillows. There’s a computer and big tv in the room. I couldn’t get the tv to work but other than that the room was great. The hotel is really really close to the airport limo bus and metro. They will help you keep your luggage.
Stayed 3 nights in Apr 2019

8/10 Good

Nicole Clare

Liked: Staff & service, room comfort
Low cost rooms worth walking a bit more
I liked the fact that it actually had a bathtub. Cheap rooms in Seoul don't often have that, most rooms only have a shower that isn't even separated. The bed was comfy and heated, you can change the temperature of the bed. The AC is weak. The view was not nice. It was far from the closest subway station in my opinion. I walked maybe 10-15 minutes to get to Jongno Sam 3 ga station, but it is nice that it has 3 lines at that station. The walls are thin and you can hear your neighbors if they are talking or showering. The area was a bit sketchy and run down so there were a lot of police sirens that I could hear. Very nice staff!! The younger man is very nice and speaks very good english. They let you take 1 cup ramen for free each day. I liked how they had many drinks they restocked everyday, lots of shampoo/body wash/conditioner so you never ran out. Bathroom was very clean, not old. Room itself was a bit old. I loved that they had a computer in the rooms so you can still do work, check itinerary, emails, back up your pictures while on vacation. As long as you are willing to walk a bit more to the stations, worth it for the price you pay! Very low cost!
Stayed 12 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
hard to find from metro staff have no english but done there best thru google on there phone thru translation room was clean tho and cleaned reg no shower curtain in bathroom just to bear in mind
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Stayed 3 nights in Nov 2018