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The Resort at Governor's Crossing

3.5 star property
Families splash in the water park, play mini golf, and enjoy hassle-free vacations with express check-in and check-out services at this memory-making resort

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Located near Tanger Outlets, The Resort at Governor's Crossing offers water park fun, mini golf, and a playground for the family. Relax on the lazy river or gather around the firepit after activities. Enjoy high-speed WiFi and attentive staff for a comfortable stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

A hotel room with a large bed, green walls, a television on a dresser, and a view of the outdoors.

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(43 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

A hotel room with a large bed, green walls, a television on a dresser, and a view of the outdoors.

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

A hotel room with two armchairs, a sofa, a coffee table, a TV on a wooden stand, and a view of a green landscape through a window.

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(53 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

A hotel room with two armchairs, a sofa, a coffee table, a TV on a wooden stand, and a view of a green landscape through a window.

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.8 out of 10
Excellent
(18 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Classic Studio, 1 King Bed, Balcony

A hotel room with a large bed, green walls, a television on a dresser, and a view of the outdoors.

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(25 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

A hotel room with two armchairs, a sofa, a coffee table, a TV on a wooden stand, and a view of a green landscape through a window.

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.2 out of 10
Wonderful
(14 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Premium Condo, 1 Bedroom, Kitchen

A living room with a brown leather sofa, a green armchair, a coffee table, and a flat-screen TV.

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(50 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Premium Condo, 2 Bedrooms, Kitchen

A living room with a brown leather sofa, a green armchair, a coffee table, and a flat-screen TV.

Premium Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(29 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

A hotel room with two armchairs, a sofa, a coffee table, a TV on a wooden stand, and a view of a green landscape through a window.

Deluxe Condo, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(59 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

Basic Studio, 1 Queen Bed, Kitchen

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Premium Condo, 2 Bedrooms, Kitchen

  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed and 1 King Bed
  • Free WiFi

Premium Condo, 1 Bedroom, Kitchen

  • Sleeps 6
  • 1 Twin Bunk Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

A hotel room with two armchairs, a sofa, a coffee table, a TV on a wooden stand, and a view of a green landscape through a window.

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(44 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, WiFi (free)

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Governor’s Crossing, a neighborhood in Sevierville, is home to The Resort at Governor's Crossing. Tanger Outlets and Island at Pigeon Forge are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit WonderWorks and Dollywood's Splash Country. Traveling with kids? Don't miss Dollywood and Ripley's Aquarium of the Smokies. Visit our Sevierville travel guide
Map
225 Collier Drive, Sevierville, TN, 37862

What's nearby

  • A go-kart track with a grassy area and a gas station in the background.
    NASCAR SpeedPark Smoky Mountains
    2 min drive - 1.0 km
  • A shopping center with a prominent tower and a sign reading "LOFT OUTLET".
    Tanger Outlets
    3 min drive - 1.7 km
  • Hillside Winery
    2 min walk - 0.2 km
  • RainForest Adventures Discovery Zoo
    9 min walk - 0.8 km
  • Adventure Park at Five Oaks
    2 min drive - 1.7 km

Getting around

  • McGhee Tyson Airport (TYS)
    49 min drive

Restaurants

  • Chick-fil-A
    17 min walk
  • Five Oaks Farm Kitchen
    2 min drive
  • Ben & Jerry’s
    3 min drive
  • Steak 'n Shake
    18 min walk
  • Starbucks
    3 min drive

About this property

The Resort at Governor's Crossing

  • Family-friendly hotel near Tanger Outlets
  • Located close to WonderWorks and Titanic Museum, The Resort at Governor's Crossing provides free water park access, a terrace, and a firepit. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a playground and an arcade/game room.
  • Other perks include:
    • An indoor pool and a children's pool, along with a lazy river, a waterslide, and cabanas
    • Free self parking
    • Express check-out, express check-in, and a vending machine
    • An elevator, barbecue grills, and smoke-free premises
    • Guest reviews give top marks for the family-friendly amenities, helpful staff, and location
  • Room features
  • All 233 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Showers, free toiletries, and hair dryers
    • 55-inch Smart TVs with satellite channels
    • Wardrobes/closets, kitchens, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 3 buildings
  • 5 floors
  • Built in 2019
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from March 14 to October 19
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Resort at Governor's Crossing have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–10:00 PM.

Is The Resort at Governor's Crossing pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Resort at Governor's Crossing?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at The Resort at Governor's Crossing?

Check-out is at 10:00 AM. Late check-out is available for USD 50 (subject to availability).

Where is The Resort at Governor's Crossing located?

This family-friendly Sevierville hotel is located in Governor’s Crossing, within 3 mi (5 km) of Tanger Outlets, WonderWorks, and Titanic Museum. Island at Pigeon Forge and Dollywood's Splash Country are also within 6 mi (10 km).

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Reviews

The Resort at Governor's Crossing Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1248 out of 1890 reviews
Rating 8 - Good. 369 out of 1890 reviews
Rating 6 - Okay. 152 out of 1890 reviews
Rating 4 - Poor. 71 out of 1890 reviews
Rating 2 - Terrible. 50 out of 1890 reviews

Reviews

Verified

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked all of the water activities, the service, and the room we stayed in! The parking lot was very clean, the front desk staff was friendly, and we enjoyed every second we stayed there!
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay with children. They have daily activities all throughout each day.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a family. Everything you need for a great vacation on the property. Swimming, playgrounds and outdoor movie theater.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Deshawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a really great kid friendly place to stay
Stayed 4 nights in May 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
The easy access to the pool and water slide was nice but needed more shaded areas from the sun.
Stayed 6 nights in Jul 2026
Verified

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a wonderful time!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Room was clean, staff was friendly. Pool area was clean and well kept. My 3yr old granddaughter absolutely loved the kiddie area. Activities for the children were fun and the firepits out back were an added touch to roasting smores.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping dining and entertainment Great facilities, stay here frequently
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Britany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were great! Very family friendly!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our family vacation. The rooms were great, the pools were great, location was great, activities for the kids were great and we will be back. Only complaint I would have is the wrist bands for access to pool were not comfortable to wear.
Stayed 5 nights in Jul 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids activities were great
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort, everything was clean and nice! Will definitely be back in the near future with our family! Our kids loved the indoor and outdoor water park.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and very roomy and comfortable
Stayed 1 night in May 2026
Verified

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was wonderful!! We will be back again!
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort made for a great family vacation. Everything was clean. We had a couple minor room issues, but maintenance responded within minutes to address our concerns. Water park was enjoyable for the entire family. Kitchen in room had everything we needed for a small family meal in the room. Resort is close to all necessary conveniences including a variety of restaurants, Walmart, and many enjoyable activities.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Everything was great, the staff was attentive & the pools/waterpark area was great for our 8 year old. They have daily activities and plenty of things to keep your family busy. Close to shopping, eating & activities.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun trip wonderful location lots of things to do and explore close.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property layout/grounds.The pools both indoor and outdoor are top notch. Kids have a blast, alot of activities.
Stayed 3 nights in May 2026
Verified

6/10 Okay

dale

Liked: Staff & service, amenities
Disliked: Cleanliness
Great water Park. We did have some serious issues when we checked in, but we're taken care of quickly. Overall,good stay.
Stayed 4 nights in May 2026
Verified

6/10 Okay

Latonya

Liked: Staff & service, amenities, property conditions & facilities
Family friend and I felt safe
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resort at Governors Crossing is conveniently located close to everything. The staff were all kind, friendly and helpful. They made sure we had everything we needed. Our room overlooked the pool area but we also had a beautiful view of the mountains. We will definitely be staying here again!
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay! The workout room was unusable because of non working equipment, but overall it was a great time. The water park area was clean and a lot of fun for the kids!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Itillia

Room was very clean , staff very friendly
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids love staying at this Resort
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dionneshea

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent stay..it was perfect very kind friendly we planned this at the last minute and it was more than what I expected we will be returning this summer
Stayed 2 nights in Mar 2026