"Customer service was excellent! They made me feel very welcomed and went above and beyond in assisting me with my lost luggage! Kaori San was so friendly and her warm happy personality was the best! I would recommend this hotel whole heartedly. 💯 for rating! "
"Staff was kind and courteous. I am vegetarian and they don’t have many options for a vegan on the breakfast buffet. But it was still nice to have breakfast included in the price of the room. The room was comfortable and had a refrigerator and hot water kettle for tea which was nice. I would definitely stay here again."