U Hotel Xintiandi

Property class: 2.5

Choose dates to view prices

Reviews

7.8 out of 10
Good
Close to Xintiandi Style Shopping Centre and People's Square, U Hotel Xintiandi provides a rooftop terrace, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Single Room

A hotel room with a bed, a window, a glass shower enclosure, and a washing machine.

Superior Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Exclusive Double Room

A hotel room with a bed, a window, a glass shower enclosure, and a washing machine.

Exclusive Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Loft

A hotel room with a wooden staircase, a bed with white and orange bedding, and a wall with framed pictures.

Exclusive Loft

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Loft(Max.3)

A hotel room with a wooden staircase, a bed with white and orange bedding, and a wall with framed pictures.

Family Loft(Max.3)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Design Double Room

A neatly arranged tea set on a tray in a hotel room with a bed and pillows in the background.

Design Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Loft(Max.4)

A compact hotel room with a bed, a small desk, a washing machine, and a kitchenette.

Family Loft(Max.4)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Shanghai, U Hotel Xintiandi is in the city center. Nanjing Road Shopping District and Xintiandi Style Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden and Shanghai Disneyland©. Looking to enjoy an event or a game while in town? See what's happening at Mercedes Benz Arena or Shanghai Changning Tennis Court. Visit our Shanghai travel guide
Map
No. 257 Jinan Road, Shanghai

What's nearby

  • A large brick building with the name "CATHAY" on its facade.
    Former French Concession
    1 min walk - 0.1 km
  • An outdoor cafe with brick arches, red umbrellas, and trees.
    Xintiandi Style Shopping Centre
    8 min walk - 0.7 km
  • A store with multiple clocks hanging from the ceiling and displayed on shelves.
    Huai Hai Road Shopping District
    9 min walk - 0.8 km
  • A large circular building with a dome, surrounded by a plaza with steps and flower planters.
    People's Square
    14 min walk - 1.2 km
  • A narrow cobblestone street lined with buildings, some with hanging plants and signs.
    Tianzifang
    18 min walk - 1.6 km

Getting around

  • Lujiabang Road Station
    5 min walk
  • Shanghai South Railway Station
    11 min drive
  • Hongqiao International Airport (SHA)
    44 min drive

Restaurants

  • Er Guang Huntun (耳光馄饨)
    6 min walk
  • 大富贵酒楼
    5 min walk
  • 宏玉方
    3 min walk
  • LaoLiu BBQ
    5 min walk
  • KFC (肯德基)
    3 min walk

About this property

U Hotel Xintiandi

  • Hotel near People's Square
  • Close to Xintiandi Style Shopping Centre and Yu Garden, U Hotel Xintiandi provides a rooftop terrace, dry cleaning/laundry services, and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A 24-hour front desk, luggage storage, and concierge services
    • Tour/ticket assistance, a front-desk safe, and an elevator
  • Room features
  • All 79 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with digital channels
    • Electric kettles, limited housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CNY 56 per night)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Nearby parking fee: CNY 56 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is U Hotel Xintiandi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at U Hotel Xintiandi?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at U Hotel Xintiandi?

Check-out is at noon.

Where is U Hotel Xintiandi located?

Located in Huangpu, this hotel is within 1 mi (2 km) of Xintiandi Style Shopping Centre and People's Square. Nanjing Road Shopping District and Yu Garden are also within 2 mi (3 km). Lujiabang Road Station is only a 5-minute walk and Laoximen Station is 5 minutes.

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Reviews

U Hotel Xintiandi Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 24 out of 89 reviews
Rating 8 - Good. 43 out of 89 reviews
Rating 6 - Okay. 13 out of 89 reviews
Rating 4 - Poor. 3 out of 89 reviews
Rating 2 - Terrible. 6 out of 89 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estadia

No hablan ingles, esta un poco alejado de los lugares de interes pero esta a 2 cuadras del.metro. Las instalaciones muy bien y la habitacion tambien.
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通便利，近地鐵站，吃東西也方便。 設計有點奇怪，廁所有個窗戶，但是沒有窗簾。 空間沒有想象中大，但是夠用。 服務態度好，入住和退房手續簡捷。
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整潔，方便，還有一只大松鼠和長抱抌陪伴入睡。洗髮水，沐浴露選用日本名牌資生堂，真貼心，令客人用得安心。
Stayed 4 nights in Dec 2019
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort

酒店環境不優美，但整體不算差，自我考慮接受能力。

酒店位於舊區中，它雖設有電梯，但 2-3樓住客有機會要拖行李行幾級樓梯才到房間。房間清潔不足，房內有干衣功能洗衣機，但無標示使用方法及顯示洗衣及干衣共需5小時，房間隔音不足。 酒店員工不會主動協助及請安，這方面要再加培訓，酒店雖細小，但酒店頂層伋設有活動及休息空間，前台側設有咖啡機，值得一讚。 本人覺得由地鐵新天地站1號出口到酒店較方便，因有上落電動樓梯，道路好行。
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通方便

鄰近老西門站，不錯
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

I booked to stay in this hotel because of its location. It's situated in the heart of Shanghai with most happenings. Of course not for night life but for those on business travel with it's central location, indeed very convenient.
Stayed 7 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

清潔好きにはオススメしない

良い点 ・受付スタッフや掃除スタッフも皆フレンドリーで対応もいい(英語も出来ないので中国語がわからない客は対応悪いと誤解するかも) ・駅から近く交通に便利、受付に頼めばタクシーも呼んでくれる ・古い建物なので、古い生活感を感じるにはいい ・洗濯があるので長期滞在には便利（乾燥まで2時間以上かかる。干すにはハンガー少ない） ・ロビーでコーヒーが飲める（あまり美味しくないが） ・屋上で誰もいないとちょっと一息できる（人がいると大体タバコを吸っている） 悪い点 ・部屋が写真と全然違う、デザインが異なる部屋多く窓なしもあるので部屋の当たり外れあり。 ・写真と違い部屋はかなり狭い ・エレベーターが使えない、建物の作りが複雑で階段も多い ・水回りのカビが多く下水道の臭いもする、掃除で床を拭いたそのモップの臭いも臭くて部屋に残る為、外出から戻ると臭いと感じる ・タオルが湿気臭い、カビ臭い感じがする ・机の真上にテレビがあって不便 今回は場所と安さで選んでみたが、正直この値段だと別の場所でもっといいホテルか、同じレベルでもっと安いホテルに泊まれると思った。水回りのカビは結構ひどいので、清潔好きにはオススメしない。海外に旅慣れてる人、バックパッカー的な人、寝るだけでいい人は大丈夫だと思う。老西门駅まで歩いて10分くらい。近所はどローカルな牛麺屋やパン屋っぽいのがあるが、外国人は食べれないレベルと汚さだと思う。外国人が食べれるレストランは駅まで行くか、繁華街まで行かないとない。近所にコーヒーショップなどもない。ビールが飲める小さなバーがあるくらい。最初は窓のない部屋に通されてしまったので、交渉して窓がある部屋にしてもらったが、どの部屋も狭く、写真と同じ希望していた部屋は他の人が入ってるからと希望が叶わなかった。窓からは部屋の場所によるが古い町の生活ぶりを少し覗くことができるかもしれないくらいの景色。そもそも窓の位置（構造が）普通の位置ではなく上の方にあるので、ベットに登ってちょっと見えるくらい。窓も少ししか開けられないので空気を入れ替えることも難しく、壁に囲まれてる感じで狭い部屋は特に閉塞感を感じると思う。部屋の臭いが気になる人は消臭スプレーなど持って行くのがいいかもしれない。机は非常に小さく、机の上にテレビがあって近すぎて見れないし、ビジネスで来る人にもオススメしない。格安旅行とバックパッカーにオススメ。
Stayed 6 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes walk to Xintiandi. 5 minutes walk to the nearest subway.
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
テレビはリリビングに欲しい　テレビはネット経由でなくて普通のケーブル配信で見れた方が良い。　画面の動きが遅い
Stayed 2 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Staff & service, room comfort

Uncomfortable, Bad Design, Terrible Bed, No window

The room design is extremely uncomfortable. The steps on the stairs to the bedroom are super steep so you feel like you have to climb up, then when you get upstairs the ceiling is extremely low so you can’t stand upright. The lighting in the room is super bright (like a hospital) and there is no window or natural light that enters the room. The room was clean and I’m not usually very picky but this was an unpleasant experience for me. Wouldn’t recommend.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
最悪！
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適整潔，禮貌周周

酒店舒適整潔，員工禮貌周周，而且我住個房間使我有好大的驚奇，可以看我拍的照片。 酒店雖在民居中，但居民都簡樸有禮，附近亦不同的食肆，而且離地鐵走路只是十五至二十分鐘，若再到上海遊玩，我必再住這間酒店~
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ChristineMark

This hotel was perfect for us five minute walk to the Metro station, shops, bars and restaurants, the room had everything we neededI will stay there again
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cozy boutique hotel in Xintiandi

few days of quietness and privacy in a very lovely and friendly place, with an Italian quote to welcome you
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area, video shop one side and a local baker the other shop on the corner. Go through Xintiandi tube and there lots of western style shops and food places botb fast and eateries. The hotel rooms are comfortable and no problems whatc so ever.
Stayed 4 nights in Aug 2019
Verified review

6/10 Okay

免费送行李到机场最值得点赞。
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

下次還會再來住宿

3人房間, 略細一點吧! 我們打滴滴出行, 没有交通上問題, 距離老西門地鐵站, 5-7分鐘, 距離新天地10分鐘步行, 附近很靜, 只有2間便利店, 一間飯盒, 其餘都没有店舖食店, 但可以利用美團叫外賣到酒店, 非常方便, 酒店供應飲料, 汽水都是免費的, 還有雪柜內的薯片, 都是免費的。這次住宿尚可, 下次來還會再住的。 注意, 房內WIFI 及自己的網路訊號經常接收不到, 請酒店加強接收訊號, 這帶來很多不便
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice and clean, excessively loud at night.

This location has basically zero sound proofing and can be very loud at night. I suggest taking earplugs. Nice and clean and friendly helpful staff though. Probably won't stay here again, just because of the noise levels.
Stayed 4 nights in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

平價民宿

價格很吸引，酒店裝修幾新，Book 的時候照片明明是複式一人房，到達時是一間極細的單人床房，前台的工作人員態度很不耐煩, 半夜有客入住被吵醒了，隔音效果差，早上聽到附近地盤嘈音，離地鐵站近，不過夜晚街很暗
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

英語は全く通じません。予約があると伝えたのに、見当たらないと言われ困ったところ他のスタッフが来て見つけてくれて助かりました。 部屋は綺麗にはしているが、一階だったためか、小さいゴキブリがでました。 壁が薄く部屋の前を通った人の話し声や、フロントの電話の音が筒抜けで、幸い疲れ切っていたため寝れましたが、繊細な方は気になると思います。 オートロックの鍵は一枚しかもらえず、不便でした。エコのためか、部屋をでると、キーカードをぬくと、エアコンが切れるため部屋に入ると暑く夏はどうなるのかなと思います。 掃除は毎日してもらえますが、ざっとタオル交換とベッドメイキングのみで、床のゴミや髪の毛はそのままでした。 トイレも薄いくもりガラスで便座に座っているところなどは丸見えです。 駅から近いこと、周りの治安は良さそうなとこ、パッと見は綺麗なとこ、毎日無料の水の補充があった点は良かったと思います。 金庫がなく不安でしたが、盗まれることもなく安全でした。
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Find, Local Vibe, Great Value

This was a unique find - a series of interconnected lane houses renovated to form a hotel. Located amidst actual lane houses, you get a very local vibe and a real slice of life in Shanghai. At the same time, it was close to the gentrified neighbourhood of Xintiandi, giving you a lot of options in terms of food and shopping. Our particular room was a 2-floor loft, with one single bed on the ground floor, and a double/queen bed on the very roomy loft area. One negative was that the airconditioning does not quite reach the upper loft area (because of the 2-floor configuration), unless you leave it whilst you are out of the hotel. The bathroom (particularly the shower), was quite small, although quite clean. The sink is located outside of the bathroom, on a little island counter that also contains a washing machine and refrigerator. All the basics we there as well - hotel water kettle, hair dryer, toiletries, free wifi. Free coffee is also available at the lobby 24/7. The roof deck was also a great place to hang out if the weather is cool enough. The price was extremely reasonable, especially considering the great location and uniqueness of the property.
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is very clean, everything is so good
Stayed 3 nights in May 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Location its the best. But room too small. If compare with price. I can accepted. Clean good. Staff good but can't speak English. Male me more fun because I used body language a lot. Total U hotel 7/10.
Stayed 6 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯的選擇

床比較硬，清潔可以再改善，我住的房間對着接待處有點吵。另外房間有點煙味。但整體還是不錯的
Stayed 3 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
價格低廉，2樓的單人房面積十分理想，整體環境不錯，房間乾淨整潔，舒適及不錯。 但酒店有2層，沒有升降機到2樓，搬行李箱上2樓有點不便，另外，離地下鐵路站有點遠，要步行5-10分鐘左右的時間。
Stayed 3 nights in May 2019