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Novotel Shenzhen Watergate

4.0 star property
Guests enjoy elegant breakfast options, pampering services, and convenient workout facilities at this centrally located Shenzhen retreat

Choose dates to view prices

Located in Futian, Novotel Shenzhen Watergate offers an upscale experience. Dine at Pin Fang restaurant, energize at the gym, and enjoy free in-room WiFi. Practical amenities include a hair salon and dry cleaning services for a hassle-free stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is ₩82,720
₩96,451 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Free minibar, in-room safe, desk, iron/ironing board

Superior Suite, 1 King Bed

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View | Free minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, City View

Free minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Free minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Located in Futian, a neighborhood in Shenzhen, Novotel Shenzhen Watergate is in a shopping district and near a metro station. Huaqiangbei and Dongmen Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Shenzhen Museum and Shenzhen Science and Technology Museum are also worth visiting. Visit our Shenzhen travel guide
Map
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031

What's nearby

  • Huaqiangbei
    Huaqiangbei
    11 min walk - 1.0 km
  • Shenzhen Science and Technology Museum
    5 min walk - 0.4 km
  • Shenzhen Museum
    5 min walk - 0.4 km
  • Shenzhen Grand Theater
    6 min walk - 0.6 km
  • SEG Electronics
    17 min walk - 1.5 km

Getting around

  • Shenzhen Station
    2 min drive
  • Science Museum Station
    6 min walk
  • Shenzhen Intl. Airport (SZX)
    36 min drive

Restaurants

  • Decanter Bar 品酒阁
    10 min walk
  • Social
    10 min walk
  • McDonald’s (麦当劳)
    4 min walk
  • KFC (肯德基)
    8 min walk
  • 挑嘴巴·重庆粉面（巴登店）
    7 min walk

About this property

Novotel Shenzhen Watergate

Upscale hotel near Huaqiangbei
A hair salon, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Novotel Shenzhen Watergate. The on-site restaurant, Pin Fang, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, a 24-hour front desk, and free newspapers
Room features
All 142 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and free WiFi.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Designer toiletries, bidets, and hair dryers
  • LED TVs with satellite channels
  • Refrigerators, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in China Green Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 108 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pin Fang
  • Tang Gong

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,399 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Rollaway bed fee: CNY 280.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Watergate Hotel Shenzhen
Novotel Watergate Shenzhen
Shenzhen Novotel Watergate
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Novotel Shenzhen
Shenzhen Novotel
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen

Frequently asked questions

Is Novotel Shenzhen Watergate pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Novotel Shenzhen Watergate?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Novotel Shenzhen Watergate on May 24, 2026 start from ₩82,720, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Shenzhen Watergate?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Novotel Shenzhen Watergate?

Check-out is at noon.

Where is Novotel Shenzhen Watergate located?

Located in Futian, this hotel is within a 15-minute walk of Shenzhen Museum and Huaqiangbei. Shenzhen Science and Technology Museum and Shenzhen Grand Theater are also within 10 minutes. Science Museum Station is 6 minutes by foot and Grand Theater Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Shenzhen Watergate Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 190 out of 670 reviews
Rating 8 - Good. 328 out of 670 reviews
Rating 6 - Okay. 93 out of 670 reviews
Rating 4 - Poor. 38 out of 670 reviews
Rating 2 - Terrible. 21 out of 670 reviews

Reviews

Verified

10/10 Excellent

Anthony Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great large comfortable room. Felt like home!!! Comfortable bed, good wifi, great bathroom Staff spoke good basic English Hotel is in a good loca for shopping, eateries and public transport
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness
Yes, it's clean and quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very valuable hotel in that area, very mice restaurants around it and easy transportation,highly recommended
Stayed 1 night in Apr 2025
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service
good location good service and late check out.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and clean room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kah Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very friendly and helpful staff. Will stay again. Free fresh coffee latte every morning. Great if they have bidget spray and iron board.
Stayed 4 nights in Oct 2024
Verified

2/10 Terrible

Joelle Mona

Disliked: Cleanliness, staff & service, amenities
Staff didn't share the right locations. Directed wrong locations. Welcome drinks missing. They just kept quiet until check out time we saw a standing signboard abt welcome drinks for room guests. Room was not really clean and noisy when people talking outside the door, old which we paid SGD9guests.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KIT FONG

Convenient
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

bingxing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for foreigner business travel

Convenient and many foreigner stay in this hotel
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

XIAO PING

Sorry, I didn’t stay in this hotel because of the travel restrictions.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Shun Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, quite good and the employees are helpful.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Hock

no.wifi
Stayed 1 night in Jan 2026
Verified

8/10 Good

Makoto

Liked: Amenities
Good
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Leonardo

Ok
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ho Yin

Average
Stayed 1 night in Jun 2025
Verified

8/10 Good

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all

Not bad at all but hotel.com was wrong on the navigation and I struggled to find it. Once there everything went smooth. Maybe noisy on main road, better to be on the back of the building
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Sebastiano

Overall good hotel but Staff didn’t speak English at all and it was quiet hard to ask questions or info
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Yat Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Zoe

Liked: Staff & service
No conditioner, razor provide for guests Even just 1gown in the wardrobe for 2 guests
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

kong

Liked: Staff & service

A haunted hotel room

We were given room 1004 and it is haunted. Our room was blackout and in total darkness for 4 times as the room card flew off to the ground by itself breaking the circuit. It was on the ground each after we placed it back, we immediately request for changing of room and no questions were asked by the front desk.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

yin fung

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Alessandro

Disliked: Cleanliness, staff & service, property conditions & facilities

Do not go!

Air conditioning not working Wifi not working!
Stayed 1 night in Sep 2023
Verified

8/10 Good

Yuen Han

Liked: Cleanliness, staff & service, property conditions & facilities
近地鐵站
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Buena atención, viajamos 2 adultos una niña y la habitación que nos dieron muy amplia con sala, excelente atención, nos ayudaron a imprimir unos documentos y la ubicación es muy buena, tiene el metro al lado
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

So Wah Eric

Liked: Cleanliness, staff & service, amenities
客房整潔，職員有禮貌，早晨也很多選擇
Stayed 1 night in Jan 2026