Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews of Araya Angkor Residence

4 out of 5
Araya Angkor Residence
Sambai Rd, Sala Kamreu, Siem Reap, Siem Reap

Reviews

9.8

Exceptional

Rating 10 - Excellent. 16 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Minaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and great service
Excellent service and great customer care and customer support always smiling and ready to help Highly recommend this hotel Convenient location to local town and market
Stayed 2 nights in Nov 2023
Response from Sonan (Mr) on May 15, 2024
Dear Minaz,Greetings from Araya Angkor Residence,Thank you for taking the time to provide us with such positive feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with the excellent service and great customer care and support received during your time at our establishment.We take pride in training our staff to go above and beyond in their efforts to ensure guest satisfaction. It is wonderful to know that their smiling faces and willingness to help enhanced your experience. We will be sure to share your kind words with the team, as it will serve as a great motivation for them to continue delivering exceptional service.Moreover, we are pleased that our convenient location, close to both the town and market, added to the convenience and ease of your stay. We understand the importance of offering a prime location to our guests, ensuring that they have easy access to the various attractions and amenities in and around the area.Once again, thank you for sharing your positive experience. We value your feedback and hope to have the pleasure of welcoming you back in the near future for another memorable stay.Warm regards,Hotel Management

10/10 Excellent

joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is about 10 minutes from the main walking/shopping street (1 USD tuk tuk ride), but we really liked it. Very clean, fantastic and kind staff, good food in the restaurant, clean pool on hot days. Quite reasonably priced too. Our pickup from the airport was included, but I had to pay for the return trip, which appeared to be a misunderstanding ... on my part I guess.
Response from Araya Team on Jul 30, 2023
Dear Joseph Many thanks for your positive review of the hotel and the team it is much appreciated. There is much uncertainty on the location of the new airport in Siem Reap and what will happen with pick ups when this airport becomes operational later in the year. As soon as this becomes clear we will have a clear policy on picking up guests / transferring them to the new airport. Wishing you safe onward journey

8/10 Good

Zachary

Stayed 2 nights in Apr 2022
Response from Sonan (Mr) on May 7, 2024
Thank you so much for your comments!

10/10 Excellent

LisaL, Manitoba

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Fantastic staff- very helpful when planning for a tour or ride to the airport.
Stayed 2 nights in Feb 2020
Response from Sonan (Mr) on May 15, 2024
Dear LisaL,Greetings from Araya Angkor Residence,Thank you so much for your kind feedback! We are happy to hear that you found our rooms beautiful and our staff fantastic. It is always our goal to provide exceptional service to our guests and it is wonderful to know that we achieved that during your stay.We're glad to hear that our team was able to arrange sightseeing tours for you upon request. We understand the importance of making our guests' experience as memorable as possible, and we are delighted to have been able to meet your expectations.Similarly, we are pleased to hear that our transportation service to the airport was helpful. We aim to provide convenient and hassle-free transportation options to ensure a smooth departure for all our guests.Once again, thank you for taking the time to share your feedback. We truly appreciate your kind words and it would be our pleasure to welcome you back for another wonderful experience in the future.Warm regards,Hotel Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and helpful. I have stayed there for 4 nights and will definitely come back!
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Beautiful design, great service. Breath was delicious.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Five stars all round, friendly helpful staff, big, well kept, and clean rooms (I had one of the poolside rooms), they didn't put a foot wrong, and the driver and guide they arranged for me for me did a great job. One small niggle - and it really it is nit-picking - it is just far enough out from the central area to need a tuk-tuk back at night, and being a new hotel a lot of the drivers don't know where it is. Every so often, I come across somewhere a bit special, this was one of those.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they opened the hotel just month ago so,everything is new and clean! the stuff really helpful and do above and beyond for the guests.fully recommended!
Stayed 4 nights in Nov 2019

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Sonan on Oct 24, 2022
Thank you so much for your feedback !

10/10 Excellent

G1, Seoul, Korea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
여행 진짜 좋아해서 이나라 저나라 돌아다니면서 다양한 호텔에 묵었넜는데 여기 진짜 강추입니당! 4박 5일동안 묵었구 마지막날엔 레이트 체크아웃 했는데 여섯시까지 있게 해주셨어용 호텔 진짜 깔끔하구 툭툭으로 1불내면 시티센터까지 갈수있어용 글구 5-7시 사이에는 호텔에서 공짜로 툭툭 불러줘용! 앙코르와트 투어 끝나고 더위먹었는데 수영장에서 열식히기도 너무 좋앗구 거의 수영장 전세내서 썼어용ㅋㅋ 밤에도 더우니까 심심하면 들어가고 ㅋㅋ 음식도 시켜먹엇는데 씨엠립에서 먹은것중 제일 맛있었어용 직원들도 짱짱 착하고!! 너무 광고같네 후기가... 후기가 너무 없어서 걱정햇는데 진짜 좋았습니당 탕탕
Stayed 4 nights in Feb 2020

10/10 Excellent

hok leung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得住
非常清潔,服務滿意。衹是不在市中央。早餐普通,住房價錢也是普通。值得一住,餐廳美食價錢貴,外面吃比較好。
Stayed 2 nights in Feb 2020

10/10 Excellent

Sze, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great stay in Araya Angkor Residence! The room is clean, spacious and comfortable. And the staff are very helpful and nice! If you need to go to Ankgor Wat to see the sunrise, they will prepare a simple breakfest box for you so you can enjoy it after seeing the beautiful sunrise. They have a free tuk tuk service from the hotel to the night market in the evening, but it is also just a 15 mins walk and you will find some nice cafe/resturant on the road. The tuk tuk driver is also very nice. Just one thing as my room is close to the main road, if you are not a very deep sleeper, you may wake up by the morning traffic. I guess if you pick the room with the pool view shouldn't have this problem.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundlichkeit war super..👍👍👍 Zauberkeit 👍👍👍
Stayed 4 nights in Feb 2020

10/10 Excellent

yidaki, tokyo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルのスタッフの対応がとても丁寧で車の手配をしていただき、行きたい遺跡へ自由にまわりました。普通のツアーでは1日で回れない数の遺跡を自分たちのペースで行くことができました。部屋も新しいのでもちろんキレイです。ホテルのspaマッサージも安くてゴージャスです。朝食も美味しく、チェックアウトの際には朝が早かったのでお弁当を用意してくださりました。お客様は欧米人が多かったです。パブストリートあたりはトゥクトゥクで$2です。遠くないですし、街中では騒がしくて落ち着かないので場所もよかったです。次も宿泊したいです。
Stayed 3 nights in Jan 2020

10/10 Excellent

Tine, München

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber, gutes Frühstück, freundliche Mitarbeiter, schöne Zimmer
Stayed 3 nights in Dec 2019

10/10 Excellent

Gianluca, Macerata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Puita, ben attrezzara, buono anche il servizio lavanderia. Ottima accoglienza, e ottimo il ristorante con prezzi normali.
Stayed 2 nights in Dec 2019

10/10 Excellent

Bernhard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2019