It started well, for they sent a pick up from the airport. After that it was downhill. The owner-operator had no clue that I booked and paid online for my 6 night stay, fortunately, he had a room for me. However, I still had to pay again in cash bcz he wouldn't accept VISA. I agreed as long as he would help me with the online booking and get a refund. Yet, he was hesitant to help me, I had to spend hours on the phone with the Hotels.com rep to solve this issue (by the way, the reps were great in helping). Finally taken care off, yet story not over.. 3rd day, after a long day of touring, I come to my room to find the bathroom flooded. Its seems a pipe broke and water was flowing like a waterfall. I had to shower with a dribble of water from the shower. Next day, he could not find a plumber, so he agreed to change my room. (I should mention, I received no help moving my bags up and downstairs). The rest of my stay was fine, although if you need anything past 8 or 9pm, the lobby is empty and dark, so I wouldn't expect any kind of service in the evening. The owner doesn't seem like a mean person, but simply clueless on how to operate a hotel. I noticed guest after guest arguing and complaining about the same problem. The man's not aware that his hotel is listed in several sites and people are double-triple booking.
This was my story, and I wouldn't want someone else to experience this rough adventure
