2/10 Terrible
Thomas
Business traveler, Traveled with family
May 28, 2024
Disliked: Staff & service, property conditions & facilities
I found a brown recluse spider in the shower and upon inspecting the rest of the room a possible black widow behind the sofa and cobwebs all over. I told the front desk I can’t stay there and if they can’t cancel the room I’ll take it up with Expedia. Clerk Tonia said there’s nothing she could do on her end. When trying to go through Expedia customer service they called the hotel and the clerk Tonia told them she offered me a room but I refused. So I was not refunded. I drove back to confront her and she said had been there since 4:45 which I know is I correct because I snapped a picture in the lobby when I arrived of a drop cord hanging out of the ceiling and plugged into an outlet. She tried to argue they were on central time and I was wrong about how long I was there. She pointed at the clock behind her which was right and she realized her system clock was wrong and ran back to the back room.
It’s a filthy place poorly managed and best avoided and shouldn’t be listed. I’ll be taking my complaint to Super 8 customer service.
Thomas
Stayed 1 night in May 2024