시미 밸리, 캘리포니아의 수영장이 있는 호텔

"I clearly left my clothes in the closet before checking out of this hotel. I contacted the hotel immediately after checkout, yet they kept claiming they had never seen anything and that nothing was found. I know exactly where I left my belongings, but the hotel denied everything and took no responsibility whatsoever. When I complained in person at the lobby, they told me, "We'll follow up. If we find it, we'll contact you. If not, we'll consider compensation." But once I left LA, I sent multiple emails—which they read but never replied to for days. What made it worse was that while I was seriously explaining the situation, some staff nearby were smirking and laughing, as if it was a joke. It was disrespectful and completely unprofessional. There’s a strong possibility that a housekeeper stole my belongings, yet the hotel conducted no real investigation, gave no updates, and offered no resolution. They just kept saying things like “We understand” and “We’ll do our best”—but did absolutely nothing. Theft, zero accountability, and staff who mock customers—easily the worst hotel experience of my life. Stay far away from this place."

"벨스탭 친절 최고 주차하기 전에 체크인해야하고 체크인 후 룸키가 있어야 차가 입차 출차 가능한 시스템 식사를 못해본 것이 넘 아쉽지만 룸컨디션 청결도 모두 최고였고 층마다 물 얼음 받을 수 있고 벤딩머신 있는 층도 있었음 예쁘고 접근성좋고 친절하고 다함 최고최고"

"유니버설스튜디오를 가기에 최적의 장소라고, 전체적인 호텔분위기도 좋아요~~ 단 엘리베이터 대기시간이 좀 긴 게 단점이에요~"

"Perfect location to stay while visiting Universal Studios Hollywood!"

"Good for family stay. "