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Sousse Palace Hotel & Spa

5.0 star property
A private beach experience awaits at this coastal retreat, featuring a rooftop terrace, two pools, and rejuvenating treatments at Shalimar spa.

Choose dates to view prices

Sousse Palace Hotel & Spa offers a tranquil escape with private beach access and a peaceful rooftop terrace. Enjoy two outdoor pools or book a revitalizing body treatment at the Shalimar spa. Past visitors particularly appreciate the attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Room options

View all photos for Standard Single Room, City View

A hotel room with a large bed, multiple pillows, a headboard, a wall-mounted lamp, and a view of the outside through a window with curtains.

Standard Single Room, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, City View

A hotel room with a large bed, multiple pillows, a headboard, a wall-mounted lamp, and a view of the outside through a window with curtains.

Standard Double Room, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Single Room, Sea View

A hotel room with a large bed, multiple pillows, a headboard, a wall-mounted lamp, and a view of the outside through a window with curtains.

Superior Single Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room, Sea View

A hotel room with a large bed, multiple pillows, a headboard, a wall-mounted lamp, and a view of the outside through a window with curtains.

Superior Double Room, Sea View

7.8 out of 10
Good
(8 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

APARTMENT STANDARD

  • Sleeps 10
  • Free WiFi

Bed in dormitory CITY VIEW

  • Sleeps 1
  • Free WiFi

Bed in dormitory ECONOMY

  • Sleeps 1
  • Free WiFi
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About the neighborhood

Located in Mohamed Maarouf, a neighborhood in Sousse, Sousse Palace Hotel & Spa is in a shopping district and on a private beach. Museum Dar Essid and Sousse Archaeological Museum are cultural highlights, and some of the area's notable landmarks include Ribat of Sousse and El Kobba Museum. Sofra Cistern and Grande Mosque are two other places to visit that come recommended. Visit our Sousse travel guide
Map
30 Avenue Habib Bourguiba, Sousse, Sousse, 4000

What's nearby

  • A beach with clear turquoise water, a sandy shore, and a large rock formation in the sea.
    Sousse Beach
    5 min walk - 0.5 km
  • A historic square with a stage and audience, surrounded by ancient walls and palm trees.
    Ribat of Sousse
    7 min walk - 0.6 km
  • Soula Shopping Centre
    3 min walk - 0.3 km
  • El Kobba Museum
    12 min walk - 1.0 km
  • Sousse Archaeological Museum
    13 min walk - 1.2 km

Getting around

  • Sousse Station
    3 min walk
  • Monastir (MIR-Habib Bourguiba Intl.)
    25 min drive

Restaurants

  • Café Beb Al Medina | مقهى باب المدينة
    9 min walk
  • Sandwich Mesaadi
    3 min walk
  • La Sirene
    4 min walk
  • Le 12ème
  • Cafe Lella Beya
    5 min walk

About this property

Sousse Palace Hotel & Spa

  • Luxury hotel near Ribat of Sousse
  • Located close to Museum Dar Essid and El Kobba Museum, Sousse Palace Hotel & Spa provides a free breakfast buffet, a poolside bar, and a rooftop terrace. With a private beach, beachfront dining, and free beach cabanas, this hotel is the perfect place to soak up some sun. Indulge in a body treatment, a detox wrap, and a deep-tissue massage at Shalimar, the onsite spa. The on-site international cuisine theme restaurant, Le 12eme, offers lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and 2 coffee shops/cafes.
  • You'll also enjoy perks such as:
    • 2 outdoor pools and an indoor pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Tour/ticket assistance, outdoor furniture, and a porter/bellhop
    • Coffee/tea in the lobby, beach umbrellas, and a ballroom
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 252 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Bathrooms with designer toiletries and tubs or showers
    • TVs with satellite channels
    • Wardrobes/closets, balconies, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gold Bar
  • La Vague
  • Le 12eme
  • Le Must
  • Zitouna

Things to do

  • 2 outdoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,531 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.30 per accommodation, per stay
  • Tourism fee: EUR 3.56 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sousse Palace Hotel & Spa have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Sousse Palace Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sousse Palace Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sousse Palace Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sousse Palace Hotel & Spa located?

Located in Mohamed Maarouf, this beachfront hotel is in the city center and within a 15-minute walk of Ribat of Sousse, Museum Dar Essid, and El Kobba Museum. Sofra Cistern and Sousse Archaeological Museum are also within 1 mi (2 km). Sousse Station is only a 3-minute walk and Sousse Bab Djedid Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sousse Palace Hotel & Spa Reviews

7.8

Good

8.0

Cleanliness

7.8

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 93 out of 241 reviews
Rating 8 - Good. 77 out of 241 reviews
Rating 6 - Okay. 31 out of 241 reviews
Rating 4 - Poor. 15 out of 241 reviews
Rating 2 - Terrible. 25 out of 241 reviews

Reviews

Verified

10/10 Excellent

domenic

Liked: Cleanliness, staff & service, amenities
very nice staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Samah

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located nice staff and very good quality food
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

WEIGEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

A great hotel with free underground parking, the room is clean and spacious with friendly staff. Special thanks to reception staff including Chayma, Abderrazek and Jamel . Food is decent, highly recommended.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

hakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s an exelaint place the staff were very friendly and place was very clean overall Very nice hotel
Stayed 5 nights in Jul 2023
Verified

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Great beachfront location and two nice pools. Food is good. Staff friendly and helpful. Room condition is poor. Furniture outdated. Rugs are filthy. Aircon doesn’t cool. Room has heavy, unpleasant musty smell.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good 3 night stay.

Excellent value for money, perfect location in the town centre for walking to all sites and both train stations. Good wifi, good variety at breakfast and helpful staff. Had a nice view of hotel pool and the sea from my balcony. No issues at all.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The hotel is beautiful and very comfortable. The food is good. The staff are respectful. Cons: 1/ The spa, gym and pool closes at 7 pm. I think it is very early and I could not get a chance to workout since I workout best at nights. 2/ The massage services are not that professional. 3/ The hotel rooms are comfortable but for a 5 star hotel, they are a bit worn out. All in all, the price performance is good.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Nabil

Liked: Cleanliness, staff & service, amenities
The location of this hotel is exceptional. The staff are as helpful as possible. But Rami (at the reception) is exceptionally good. The only negative thing about this hotel is there is no air-conditioning in early May. I was told this is the case with all hotels and that they are following government directives on the use of electricity. I would've given 5 stars if it wasn't for this issue. Marriott is not far away from this hotel. I wonder if the air-conditioning issue also applies to them!
Stayed 2 nights in May 2024
Verified

8/10 Good

Esad

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, near the train station and old part of town. Beautiful pools and private beach.
Stayed 7 nights in May 2024
Verified

8/10 Good

Joeri

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel in itself was a good experience.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Naji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, nice location, rooms are little old.
Verified

10/10 Excellent

STEPHEN

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel inside and out. The pool is incredible and the private beach is clean and well-maintained. The staff were friendly and found us a couple nice rooms.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Sousse with friendly staff. There were some areas that could've been cleaner and I wish the air conditioning was cooler but overall a pleasant stay.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Abdul Hamid

Liked: Staff & service, property conditions & facilities, room comfort

Good Location

Lovely hotel in good location. Walkable to attractions and train station. Excellent breakfast options. Welcoming reception especially Mehdi. He was very accommodating and helpful. Even got me the same good rate for an extra night stay.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient because at the very center of the city. It is supposedly a luxury hotel, swimming pool and access to the beach very good. Some details should be paid more attention to, like sweeping the floor well and keeping up with the furnishings but in overall very good.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good but tye air conditioner was not working so it was really hot in night
Verified

8/10 Good

Zouhair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
YS
Stayed 3 nights in May 2022
Verified

2/10 Terrible

AMAL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty place and with No INTERNET

NO INTERNET OR SO SLOW IN THE ROOM, Terrible customer service, Dirty food specially breakfast, Slow and very few customers reps and employees! It’s not worth staying 5 star hotel with careless service .
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This house is huge I got lost in trying to find my room it took me 15 minutes to find my room. The receptionist guy said they have 250 rooms wow
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

saleh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad experience , unclean rooms , alot of tools missed , bad reception
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Ki Haeng

Liked: Cleanliness, property conditions & facilities, room comfort
wifi connection is poor. Security make treble to bring drink inside hotel.
Verified

6/10 Okay

Merouan

Disliked: Cleanliness, staff & service, property conditions & facilities
The worse service
Stayed 6 nights in Sep 2024
Verified

6/10 Okay

Tifany

Disliked: Cleanliness, amenities, property conditions & facilities
Don’t expect a 5 star resort, that way you will not be disappointed. Breakfast was basic and basically terrible, salad bar looks old and not fresh, instant coffee, so little options and they only provide plastic mini spoons that are a danger, I almost cut my mouth with more than one of them. Buffet for dinner is a bit more reasonable. When I ask at reception for water as they didn’t provide in the room they send me to the bar and charge me for it. When we arrived they mentioned it was complementary in a place where drinking water is not available if is not bottled. For a place full of carpets for sale they should remove the ones in the Suite as they were super dirty.
Stayed 3 nights in May 2024
Verified

6/10 Okay

MICHAEL

Liked: Cleanliness
3 star unless you complain to get a better room. Only thing 5 star here was the Housekeeper, she deserves a raise for exceptional service. Check in took 10 minutes. luggage guy took 2 tips, once from my wife and didn't say she tipped him already when i tipped him. Room was uncomfortably hot and AC didnt work entire hotel, tv didn't work, bathroom light broken, room for broken. Paid for Sea View was given a view entirely of a dirty roof which held security concern of outside people entering from the balcony or peeping. until I complained and reception made me write a agreement to delete my online feedback as a Condition to change my room which is Quite unprofessional to require that. New room was far better though, bigger shower too. Housekeeper did fantastic with romance service in 2311, was lovely. Breakfast had decent options but staff took my silverware even after i told him to leave it and next day took my wife's newly obtained cup of cereal right in front of her, ridiculous. Indoor Pool was nice and warm tho has too much chlorine it was burning our skin after being in only 2 minutes. Towels were hard to find, staff didn't give clear direction where to find and required 20 dinar deposit each wondered around asking staff where until decided to go back to reception to ask where towel person is. Restaurant by the pool up the glass outside elevator is little expensive but their food is worth it, very delicious and a fantastic view. Beach has a security at all times.
Stayed 6 nights in Nov 2025