“Very patient and helpful to answer my questions about how to transfer at and commute to WUH airport. They offer free shuttle service between T2/T3 terminals. Very new property and building and rooms are pretty spacious. Vouched for my membership and offered free drinks. They guaranteed late checkout but I had an early flight so didn’t get a chance to enjoy that and breakfast, though. Overall, it’s a very good experience.”
“We had an excellent customer experience from everyone at the hotel (especially Ms. Wendy at the reception). The hotel is amazing, clean, located in a stunning location. Food quality is high. This is a very luxurious hotel, really worth visiting. I highly recommend staying at this hotel.”
“I really love people from this hotel. My daughter (3.5 years old) was impressed that almost everyone (manager and people who works in the restaurant) she met here could speak English fluently. She did not have trouble to communicate with them at all. The manager Nataly was super helpful when she helped my dad get the elevator to the lobby for his Didi. All in all, we had a fabulous experience in this location. The only thing I would suggest is to have more free weight area in the fitness center,...