“AVOID – I paid for a room that was never provided
I would strongly advise others to avoid booking this property.
I booked and paid for a two-night stay through Hotels.com for 9–11 September. I had a confirmed reservation, but when I arrived at the property to check in, the housekeeper told me that they were fully booked, there was no room available for me, and they had no record of my reservation in their system.
I therefore had no accommodation despite having already paid for my stay and had...
“AVOID – I paid for a room that was never provided
I would strongly advise others to avoid booking this property.
I booked and paid for a two-night stay through Hotels.com for 9–11 September. I had a confirmed reservation, but when I arrived at the property to check in, the housekeeper told me that they were fully booked, there was no room available for me, and they had no record of my reservation in their system.
I therefore had no accommodation despite having already paid for my stay and had...
Christine Smith