8/10 - 좋아요
Jennifer
연인과의 여행
2025년 9월 15일
The room was two hours late. A desk clerk sad that my husband had turned down a ready room other than the one we chose) so we were ineligible for compensation. I feel like the management probably sucks as far as customer service goes. Staff are pretty much unfriendly except for the cleaning staff. Yes, it’s a Sunday night in September, but, we are ordinary paying customers who stay here often. I suggest a management change. Clearly management has zero commitment to customer service or avoiding stories like mine. I will come again because I love the property, and I will write a similar review as this one is changes are not made ASAP. I stay here several times a year.
Jennifer
2025년 9월에 1박 숙박함