โWe had a double room for myself and 3 kids. The beds were a little small for two people but we still slept comfortably. It was quiet and clean. The desk and housekeeping staff were friendly and helpful. โ
โThey have a Starbucks which I loved and a lot of food options to choose from at their food court. They also have a steakhouse restaurant on the top floor that has an amazing view. โ
โThe manager Ciara, the kitchen staff and the evening housekeeping/ maintenance crew were great They took care of our needs. The day shift housekeeping staff barely spoke English if any and didnโt do anything we asked like give us towels , take trash And dirty towels from room. The whole day would pass and the evening crew would have to get it for us. The front desk staff with exception of Ciara had NO customer service skills at all. They checked you in by telling you to โfill out this paperโ,...
โI'm very familiar with this area and was shocked to see that this level of hotel was there. All of the hotels in that area had went downstream over the years. Apparently this hotel went through extensive renovations and it looks great! The lobby is very big and impressive. Plenty of seating. The staff that welcomed us at the front desk were great and efficient. The elevators are a little rickety, but they work. The rooms were nicely put together and modern, especially the bathroom. We extra...
โThe pictures of this hotel on Hotels.com looked very nice, so I made a reservation for three nights. However, when I arrived, the surrounding atmosphere was not as good as expected. Inside the hotel, there were gambling machines and a few people playing, which did not look appealing. Before checking in, I requested to see the room, and a staff member at the front desk showed me one. Unfortunately, the room was not clean and looked very different from the pictures on Hotels.com. I canceled my...
"It is safe and excellent in terms of shopping, transportation, and overall convenience; however, there are some inconveniences with the accommodation. The ventilation is poor after showering, and the internet is slow."
