"We stayed at this hotel for 4 days in Florida, and unfortunately, it was a very disappointing experience.
Although the facilities look nice at first glance, the reality is far from acceptable. Housekeeping never cleaned our room during our entire stay not even once which is completely unacceptable for any hotel. The carpets were visibly dirty, and the overall cleanliness and maintenance were very poor.
The service was extremely disappointing. It was obvious that the hotel is understaffed, but that should not excuse the lack of basic service and attention to guests.
The only positive aspect was the breakfast, which was decent, but even that lacked variety.
Overall, I would not recommend this hotel. Significant improvements are needed in cleanliness, staffing, and customer service."