Southborough Vacations

"The hotel is lovely but if youre planning on staying through summer, there is no air conditioning and our room was unbearably hot. They did provide a table fan but it didn't do much to cool the room."

"The hotel was beautiful and spacious. When we were there we ate both dinner and breakfast outside which was lovely, again looking over extensive grounds (although oddly the second tier of the garden below the main level was not well maintained at all) However the feel of the place was a bit chaotic and we heard a number of guests complaining about things which should have been easily remedied (tvs not right, AC not entirely working and so on) We had a lovely dinner but one of our servers made...

"I had a very good stay., the staff were very attentive,and all meals were excellent"

"Lovely hotel great location "

"The hotel was disappointing, it is in need of updating. Our room was very old fashioned and the bathroom felt unclean .On one of the hottest days of the year there wasnt even a fan to help cope with the heat. On the positive side, all the staff we encountered were friendly and helpful, and the breakfast was nice but I dont think we would chose to stay here again ."

"My stay at the Mercure Hotel in Pembury was okay. My room was on the ground floor and adequate. The bathroom was very clean and cleaned for the three days that I stayed there. The bed was made and the room was clean daily and I have no complaints about it. The room was adequate for my needs.. The only slight grumble I have is that I did not find the staff very friendly. Sometimes there was nobody on reception at all and when I went to check out, I couldn’t see anybody around and was unable to...

"Quiet room, good breakfast and friendly helpful staff. Good value for money."