Find Beach Hotels in Southend-on-Sea

"What an awful stay - everything was OK until I woke up in the small hours of the morning with bites all over my arms. I ended up sleeping width ways at the foot of the bed as I am certain that bedbugs had bitten me whilst lying on the pillows by the headboard. I complained to Debbie in the morning and she steadfastly refused to acknowledge that it could be bedbugs even though I showed here all the bites, including 2 on my neck. I visited a pharmacist in Southend Tesco on Tuesday morning and he assured me that they did look like bedbug bites and prescribed me antihistamines. My arms swelled up on Tuesday - I had been bitten approximately 26 times and I was very uncomfortable. I have used Expedia to book hotels all over the continent over the last 15 years and have not had a single complaint but this was a very unpleasant experience which I do not believe was adequately dealt with. Shame on you Hamilton House - a more sympathetic response would have negated a response such as this. "

"Clean room but had a damp smell. Went for drink in bar and must say bar man could have bedn bit happier,served beer in a strange glass, which he changed after i requested different glass, his excuse was no clean glasses ?? It wasnt busy so not sure why no clean glasses ? Reception staff lovely and polite"

"Lovely stay at this comfortable hotel. Staff very friendly, room had everything I needed for the night, beautifully decorated and great breakfast "

"Excellent dog friendly hotel. The hotel is next to a busy road so highly recommend booking a lakeside room which are much quieter, large and have a good view. Whilst the hotel is quite tired, for the price we paid and service we received, it represents good value. Meals in the bar well priced too. "

"Overall very good customer service and very friendly "

"Lovely room and gorgeous breakfast. Staff are so friendly and welcoming. Would definitely stay again and recommend "

"Buzz, the owner, was exceptionally helpful and a great cook! Our room was beautifully decorated and very clean and comfortable."