Southern Chile, Chile hotel rooms at the Sonesta Hotel

"Staff was great. Best location near everything. Hotel is dated, but great service and best staff make it a great stay. We will return. "

"My wife and I loved this hotel, everything was outstanding, especially the customer service. As soon as we arrived to the moment we departed. "

"Yes, the room had a great view of the ocean and downtown Puerto Montt. This property has seen better days. The room seems a bit worn and although comfortable, very basic with no added amenities. I had continuous hot water, a smoking terrace so you didn't have to go out the front (very important since Puerto Montt- especially at night- can be dangerous) and a buffet style breakfast. "

"Good breakfast."

"Courteous and helpful staff. Clean room and mall across the highway. Minutes from the airport."

"The entire facility including, rooms, dinner area and general were vey clean"

"Personal apático y poco cordial. No es posible que durante el desayuno porquo se pare de la mesa por ir al baño o subir 5 minutos a la habitacion, saquen todo de la mesa por dejarla un rato. Incluso dejando mis pertenencias . Respondiendo que eran sus medidas cdo uno se levanta de ella. Cero cordura, todo rapido y desordenado. No volveria al hotel, y eran quejas de muchos pasajeros.Siempre habian malas respuestas, del personal."

"I think the room either has flees or bedbugs. I have a bunch of insect bites in my arm and legs. "

"Nice room, quiet, good breakfast, nice efficient check in and out, nice service, clean and modern and convenient to many nearby restaurants "