"The hotel is under new management and they have their work cut out for them. My room was by the broken elevator, which meant us two little old ladies (66 and 82) had to walk all the way around the building to get to an elevator to go down to the ground floor. We called housekeeping for items that we needed in our room and most of our requests got ignored. They did bring a new coffee maker when ours didn’t work and they changed out the blinking light bulb in the bathroom, but we had to go all the way down to the front desk to get coffee and cups. The Wi-Fi in our room did not work the whole time we were there. Although most of the staff was cordial and pleasant, they did not have enough people to get the job done. The restaurant is closed for renovations and the taco place only had one person working to serve breakfast to the 100 guests from our convention. When we checked out, they graciously gave us a discount on our over priced room, but we expected better from an historic landmark. Maybe I will go back when the renovations are finished and give it another chance."
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