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“The room was not properly cleaned when we checked in. We reported the issue to the front desk, but instead of sending housekeeping, we were surprisingly handed a broom and dustpan and asked to clean it ourselves. I've stayed at many hotels over the years, and this was the first time I've experienced something like that. It was quite disappointing and not what I would expect from any hotel. On the positive side, the property appears to be fairly new. However, the amenities were below...

“The shower was plugged, had to have it cleared out. The microwave did not work, had to get it replaced. Both issues were dealt with right away. Staff was great, location was great, would definitely stay again....”

“So disappointing. We were grateful to have checked in an hour early but unfortunately that’s where the positive experience ended. Our room was so hot, thermostat read 80 degrees. When I called the front desk we expected the same friendly, welcoming character that we were greeted with. Instead the person on the other end of the phone was clearly annoyed with my simple question on how to get it a little cooler in there. They sent a maintenance guy out who looked at the thermostat then asked if the...

“Most beautiful environment, beautiful and very large rooms . Totally surprised by how pleasant and accommodation rooms and staff were.”

“Great room, renovated and well sized. The rest is just ok”