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The hotel was very clean and the day clerk was very nice. What I didn’t like was how the night clerk was rude. She should watch how she speak/address people, especially adults. We are not her children. Despite her rudeness and unprofessionalism, I would stay there again.
Lacy
Stayed 1 night in Dec 2023
Response from Rachelle on Dec 11, 2023
Thank you for your feedback. We are sorry to hear that you the night clerk was rude. Thank you for bringing this to our attention. We will definitely to talking to our front desk staff. Have a Merry Christmas and a Happy New Year!
Very nice, very friendly staff. I’ll definitely recommend this hotel and I will be back again.
Michael
Stayed 2 nights in May 2023
Response from Rachelle on May 15, 2023
Thank you for your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again soon.
10/10 Excellent
sharon
Traveled with family
Apr 22, 2023
Liked: Cleanliness, staff & service
Hot tub wasn’t working correctly thank s one of the reason I wanted to go there but other than that it was good
sharon
Stayed 1 night in Apr 2023
Response from Rachelle on Apr 23, 2023
We are glad to hear you enjoyed your stay. We are sorry that the hot tub wasn’t working correctly. We hope that won’t stop you from staying with us again
This hotel was perfect for our stay. I noticed right as we walked down the hallway that everything not only looked but smelled clean (one of my cringe things in a lot of places). The room was updated very nicely and laid out comfortably. Breakfast was delicious and the staff was so friendly. To top it off we got a nice email from the operations manager inquiring on our stay...one that actually allowed for a reply- which I gladly gave to commend him and his staff. Definitely worth going to a smallish town we hadn't heard of.
Rodell
Stayed 1 night in Jan 2023
Response from Rachelle General Manager on Jan 9, 2023
Thank you so much for your feedback. We are glad to hear that you enjoyed your stay and glad to her that you will be returning. We hope that you a wonderful Christmas and New Years. Hope to see you again soon.
10/10 Excellent
Audrey
Dec 30, 2022
Audrey
Stayed 1 night in Dec 2022
Response from Rachelle on Dec 31, 2022
Thank you for your feedback. We are glad to hear that you enjoyed your stay. We hope to see you again soon.