Find Family Hotels in Springfield, MA

"Perfectly located and the staff is amazing. I can’t tell you enough how important the front desk staff is, and this staff was so nice and accommodating. We’ve stayed at other hotels for more money and a famous name, and have been disappointed by their lack of customer service. This hotel is tier 1. Highly recommend! Great staff, thank you!"

"Airport shuttle was easy, even after midnight; they called it especially for me in the morning, when I missed it by a few minutes; and the shuttle guy arranged for me to get a separate ride to the parking lot when he saw I was on crutches. Very comfortable bed, nice sheets. Breakfast very run-of-the-mill. I wish hotels would just offer hard-boiled eggs instead of scrambled-egg pucks. Everything else was sweet and/or refined sugar. "

"room was clean bed was comfy and the staff attentive, it was great"

"Excellent service all over"

"Stayed 3 nights, really great hotel and value. "

"Great, no problems. Staff professional "

"The staff was amazing and so helpful. They answered all questions and even when i got there at 930 pm they greeted us so cheerfully! In the morning my key card wasnt working for the gym and they came up and opened it for me"

"Yes"

"Beautiful hotel"