여행: 항공+숙소

It was our first visit to Sonolux. A lovely boutique property but this was a case of style over substance. The check-in process was muddled by the use of automation. We had to wait for a staff member to ok us for check-in at the iPad kiosks. The whole process took 25 min. Once we were told that the system had the room ready, the kiosk would not acknowledge our reservation. I tried 10 times. I then had to wait for the 1 staff member to finish another service call before having him deal with the computer issue. That aside, the room, design and spaces were beautiful. The staff were also very friendly and helpful. I just think they need to re-think the whole check-in process.

좋아요

이동이 편리한 위치, 깨끗한 객실, 수영장, 훌륭한 조식

Location is amazing ! We stayed in the room with a terrace and the terrace was not very clean Other than that all good Amazing restaurant !

The place was clean, nice, and mostly perfect - except for the few things below. I would stay again; knowing what was involved. Very nice apartment. It was in the third floor, and I was with my elderly parents, so hard to get them up the stairs. No elevator. Would have been nice to know ahead of time. Neighbours came in at 3 am (Saturday night) and made a ton of noise until 6:30. It is a rental; so most there are there to party. 😒 There was no parking information; so that was difficult.