โReally friendly welcome with instructions very well explained. The room was absolutely spotless. My sister and I have thoroughly enjoyed the freshly made breakfast. Excellent hotel!โ
โA great property for exploring Snowdonia. We stayed in a superior lodge and loved that we had an outside patio as well a sofa - the room was a brilliant size!โ
โI need to get whole refund. It was canceled at my presence at the hotel upon agreement with the General Manager of the hotel on the day of lodging because they cannot meet my requirement of a bathtub-room and asked additional fee of 80 pounds for the room having a bathtub in bathroom.
After a long distance run that afternoon, my leg muscles were sore and I suddenly changed the hotel I was staying at to find a hotel with a spa nearby to treat it.
1. When I arrived at the hotel at 7pm. I found...
โWe stayed at the property for 3 days and loved it. Mike and Carrie who own this property are a fabulous host and they made sure our stay is fully comfortable. My boys loved it when they chocolates on the day we were climbing the Snowdon mountain. The property is situated at a very good location not far from Betws-y-coed and the great part is Mike and Carrie have so well maintained the original character of this manor. We 100% recommend staying at this place.โ
โstaffs were so nice, compare with the price i give it 5/5, near the train station and bus stop, clean and you use guest fridge and microwave too, coffe and tea available 24/7โ
โWhat a lovely Inn, it was excellent service throughout and the friendly staff made it a very enjoyable stay. The rooms are spacious and clean with excellent ablutions. The food was delicious. especially at breakfast and evening dining. It has a lovely beer garden and grape vines hanging in the conservatory. Easy driving distance from Convy. Highly recommended for people wanting to centralise their stay in North Wales. We will definitely hope to stay at the Groes Inn again.โ
โVery welcoming and friendly staff. We enjoyed our stay there. It was a great place to stay whilst my husband and son climbed Snowden there was still things to do for those that didn't. Would recommend this hotel. โ
"I need to get whole refund. It was canceled at my presence at the hotel upon agreement with the General Manager of the hotel on the day of lodging because they cannot meet my requirement of a bathtub-room and asked additional fee of 80 pounds for the room having a bathtub in bathroom.
After a long distance run that afternoon, my leg muscles were sore and I suddenly changed the hotel I was staying at to find a hotel with a spa nearby to treat it.
1. When I arrived at the hotel at 7pm. I found the paid-spy was closed at 6pm(The hotel never inform in advance of this information of opertion tine and paid admission). I chose the hotel to sooth my body but it was impossible.
2. The 2nd option is to submerse my body into a hot bath. But they propose me charging an additional 80 pounds for a room upgrade for guests who want a room with a bathtub.- If the hotel ignored the needs of guests who want a bathtub and changed all of the regular rooms into only shower rooms, they should also inform it in advance. After arriving at this hotel, I understand that it is not the fault of the guest because they cannot meet the needs of the guests who ask for their preferences; spa or bathtub-room. It is the fault of the hotel due to the lack of facilities.
3. As I left after discussion with the GM of the hotel (I never opened any door of the hotel !!) and he agreed my cancellation immediately. So, I need get back my money from you."
