“Stayed here the previous year so clearly we rated the hotel highly however our experience this time was not as good. We experienced a number of issues including: it may have been coincidental but each time we went for coffee the machine was either empty or broken, we did get coffee in the dining room but it meant the queues were long. Second issue was that one evening the lift wasn’t working and our third issue was our tv stopped working, after standing in a long queue to report it, we were...
“Stayed here the previous year so clearly we rated the hotel highly however our experience this time was not as good. We experienced a number of issues including: it may have been coincidental but each time we went for coffee the machine was either empty or broken, we did get coffee in the dining room but it meant the queues were long. Second issue was that one evening the lift wasn’t working and our third issue was our tv stopped working, after standing in a long queue to report it, we were...
Melanie