St. Thomas, U.S. Virgin Islands hotel rooms at the Rosewood Hotels

"We had a horrible stay. The staff was rude. The restaurant often had wait times of the three hours for food. Things in the rooms were broken and when we called no one ever came, they did not have any place to get snacks or drinks nonalcoholic besides vending machine machines which subsequently also stopped working at one point. "

"Do NOT plan to arrive early to this hotel or be treated kindly. We arrived around 3:00 pm knowing that check in is at 4 pm, but most hotels can accommodate an early check in if the rooms are ready. We explained that we would like to check in so we could freshen up prior to our 4:30 pm cab pickup and dinner reservation at 5 pm. The front desk person didn’t even look at her computer and told us check in is at 4. When 4:00 arrived so did the line of people. We had to change our reservation and cab pick up as we did not get into our room until 4:45. The hotel is pretty much brand new, clean, comfortable. The breakfast in the morning is nice."

"I ended up in the same room I was in for Christmas. It was very clean and well stocked with towels and shampoos. Nice big screen tv and cold fridge and freezer. The grounds are older, but well kept up. It's a struggle keeping afloat on the islands and this resort is no different. The staff was excellent and very helpful. I know they would appreciate your support! I've lived on St. John for over 30 years so I know how hard it is to turn a profit here!"

"Room was ok clean! Lobby smelled, amenities were horrible"

"The whole experience was a blessing!"

"Clean room that is in need of someTLC. The Pool is beautiful and so is the view from the patio where continental breakfast is available. The staff is very helpful. AC works great when there is not a power outage, which happens about 2 hours per day. Shower worked and there is bar soap and shampoo along with towels. The property feels safe, with a gate that is locked 8-8pm. Location is good if you want to be downtown and walk to the many jewelry and gift shops. Not sure if there is parking at the hotel because our car rental fell through due to our flight arriving late (they do not hold car reservations at the airport rental agencies) but you can get a taxi to take you anywhere. Taxis cost a lot. Bring lots of cash because that’s all they take!"

"Clean room, friendly staff, nice bar "

"Good breakfast, very helpful staff that you could contact via text."

"We loved everything about our stay - just wished we had stayed longer. The beachfront room was perfect for our family and the view was amazing. The beach was perfect for the kids to swim and snorkel and we even got to meet some friendly sting rays right off the shore! The restaurant had good food options - all of which were yummy. We will definitely be returning :)"