“Here’s a polished version that is firm, factual, and likely to carry more weight with future guests and management:
This is the first negative review I’ve ever written, but unfortunately our experience warrants it.
The room itself was clean, and I want to thank the two staff members who were friendly, professional, and genuinely tried to help. They did their best despite the ongoing issues.
Unfortunately, we had multiple problems during our stay:
* The heated pool was ice cold. We were...
“Here’s a polished version that is firm, factual, and likely to carry more weight with future guests and management:
This is the first negative review I’ve ever written, but unfortunately our experience warrants it.
The room itself was clean, and I want to thank the two staff members who were friendly, professional, and genuinely tried to help. They did their best despite the ongoing issues.
Unfortunately, we had multiple problems during our stay:
* The heated pool was ice cold. We were...
Stephanie