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Hilton Garden Inn Stoke on Trent

3.5 star property
Hotel with a fitness center, steps from The Potteries Museum and Art Gallery

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton Garden Inn Stoke on Trent

Bar (on property)
Lobby sitting area
Front of property - evening/night
Family Room, 2 Twin Beds, Connecting Rooms | Premium bedding, in-room safe, individually furnished, laptop workspace
Room, 1 Queen Bed, Accessible | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Gym
    Gym
  • Parking available
    Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
The price is ₩113,001
₩135,601 total
includes taxes & fees
Oct 20 - Oct 21
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Day bed
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Family Room, 2 Twin Beds, Connecting Rooms | Premium bedding, in-room safe, individually furnished, laptop workspace

Family Room, 2 Twin Beds, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Day bed
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Day bed
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms | Premium bedding, in-room safe, individually furnished, laptop workspace

Family Room, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Day bed
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Bar (on property)
DoubleTree by Hilton Stoke on Trent
Pool
Free WiFi
Restaurant
Breakfast available
8.6 out of 10, Excellent, (1000)
The price is ₩125,689
₩150,826 total
includes taxes & fees
Oct 13 - Oct 14
DoubleTree by Hilton Stoke on Trent

About the neighborhood

Map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA

What's nearby

  • The Potteries Museum and Art Gallery - 2 min walk
  • Regent Theatre - 4 min walk
  • Victoria Hall - 5 min walk
  • Waterworld - 17 min walk
  • Staffordshire University - 19 min walk

Getting around

  • Stoke-On-Trent Station - 6 min drive
  • Manchester Airport (MAN) - 49 min drive

Restaurants

  • ‪The Slamwich Club - ‬3 min walk
  • ‪Mitchell Arts Centre - ‬2 min walk
  • ‪The Sugarmill - ‬5 min walk
  • ‪Victoria Lounge Bar - ‬5 min walk
  • ‪Bottle Craft - ‬5 min walk

About this property

Hilton Garden Inn Stoke on Trent

Hotel near Regent Theatre
Located close to The Potteries Museum and Art Gallery and Victoria Hall, Hilton Garden Inn Stoke on Trent provides a grocery/convenience store, a coffee shop/cafe, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy perks such as:
  • English breakfast (surcharge), self parking (surcharge), and coffee/tea in the lobby
  • A banquet hall, smoke-free premises, and 3 meeting rooms
  • An elevator, luggage storage, and a TV in the lobby
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 140 individually furnished rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Highchairs and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch LCD TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered self parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Frequently asked questions

Is Hilton Garden Inn Stoke on Trent pet-friendly?

Yes, Hilton Garden Inn Stoke on Trent allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of GBP 20 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hilton Garden Inn Stoke on Trent?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Stoke on Trent on Oct 20, 2024 start from ₩113,001, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Garden Inn Stoke on Trent?

Self parking is available for GBP 9.00 per night.

What time is check-in at Hilton Garden Inn Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Stoke on Trent?

Check-out is at 11:00 AM.

Where is Hilton Garden Inn Stoke on Trent located?

Located in the heart of Stoke-on-Trent, this hotel is within a 5-minute walk of The Potteries Museum and Art Gallery and Regent Theatre. Victoria Hall and Waterworld are also within 1 mi (2 km). Stoke-On-Trent Station is 23 minutes by foot.

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 428 reviews" "
Rating 8 - Good. 106 out of 428 reviews" "
Rating 6 - Okay. 29 out of 428 reviews" "
Rating 4 - Poor. 13 out of 428 reviews" "
Rating 2 - Terrible. 16 out of 428 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Conner

Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Staff & service, amenities, property conditions & facilities
Molly and the staff were extremely efficient, effective, friendly, and helpful. Would highly recommend.
Stayed 4 nights in Sep 2024

8/10 Good

Toni

Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and friendly. Good value.
Stayed 1 night in Sep 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great that the hotel is 6mins away from the Museum & Art Gallery.
Stayed 1 night in Aug 2024

8/10 Good

Mohamed, North Shields

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, good air conditioning. Breakfast wasn't so good no vegetarian options, only two serving many guests which make it difficult to cover all requirements like cutlery
Stayed 1 night in Aug 2024

4/10 Poor

BRIAN

Traveled with partner
Disliked: Cleanliness, staff & service
Directions to parking (" on the opposite side of the road") were misleading as the access is, in fact, from a blocked off side street whose entrance was some several hundred meters away and not clearly signposted. . Full 15 mins wait to check in; only one staff member on duty; visit was on a bank holiday. Could not operate A/C in room resulting in a very disturbed night's sleep in an overhot room; no alternative natural ventilation available. Breakfast; highly unsatisfactory. (Even the girl at checkout said without prompting that it was "totally chaotic").At 09.00 the restaurant was badly overcrowded with people eating (and leaving a mess) all through the reception area. One of the coffee machines had run out of milk, mugs ran out twice, no cutlery/crockery available, self serving area dirty, yoghurt and fruit dishes empty, floor of restaurant dirty, obvious shortage of staff to refill/replace items/clean up between diners. (When challenged, the general manager did apologise for staff shortage and was himself very helpful and apologetic). Further long wait to checkout at about 10.00hrs. Again only one MoS on front desk. Although the individual MsoS were friendly and polite, that could not hide the fact that they were barely able to cope due (apparently) to staff shortages. These facts and the "chaotic" breakfast and dirty, noisy, restaurant area all amounted to a most unsatisfactory visit. I could not recommend this hotel to anybody.
Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Muhammad

Traveled with family
Disliked: Staff & service, amenities
I am writing to provide feedback on my recent stay at your hotel. Unfortunately, my experience was not up to the standards I had expected, and I feel it is important to bring this to your attention. I stayed for one night with my family, and during our stay, we encountered a significant issue with the room. Specifically, none of the electrical sockets in our room were functioning. This meant that we were unable to charge our mobile phones and laptop or use essential items like the hairdryer, which are basic needs during a hotel stay. I reported this issue twice via room service and even went to the reception around 11:00 PM to seek assistance. Despite my efforts, the customer service team repeatedly assured me that someone would come to the room to resolve the issue, but no one ever arrived. This situation was highly disappointing and caused a great deal of inconvenience for my family and me. As paying guests, we expect basic amenities like functioning electrical sockets to be in working order, and we were let down by the lack of response from your staff. I hope you take this feedback seriously and ensure that such issues are addressed promptly in the future. I would appreciate it if you could look into this matter and provide some form of resolution or compensation , thanks
Stayed 1 night in Aug 2024

10/10 Excellent

Maddy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and excellent room, big and nice and clean. We found it very difficult to find the car park but not problems thereafter. Would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great restaurant and bar with lovely, friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

shahzad

Traveled with family and small children, Traveled with family
Liked: Amenities
Everything was as good as we expected
Stayed 1 night in Aug 2024

4/10 Poor

Clare

Traveled with family
Being terrorised by a homeless person outside of the property. Obviously not a new thing for staff … as their nonchalant attitude did not help matters. Front desk receptionist was rude and unhelpful. Restaurant staff were amazing as was the food!
Stayed 1 night in Aug 2024

8/10 Good

Peter, Greer

Stayed 2 nights in Jul 2024

10/10 Excellent

Cong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Callum

Stayed 1 night in Aug 2024

10/10 Excellent

mazen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place quiet clean delicious food nice staff especially Marcel very helpful in booking . I do recommend this hotel
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service
Very convenient for us as we wanted to be in centre of Hanley. Short walk to bus station.
Stayed 7 nights in Jul 2024

10/10 Excellent

Louise

Stayed 3 nights in Jul 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just brilliant
Stayed 2 nights in Jul 2024

6/10 Okay

Paul, ban ury

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel with clean rooms. The air conditioning did not work in our room, we reported it and ask for it to be repaired. This never happened. Checkin was slow due to a lack of staff, dinner service was slow due to a lack of staff and the staff that were working appeared to have no knowledge of the menu or wine list. Many things on the menu were not available but the waitress did not know this, so had to reorder twice. Breakfast was ok, self service buffet with limited options
Stayed 2 nights in Jul 2024

4/10 Poor

Laura

Business traveler, Traveled with family
Disliked: Amenities
On check in no one advised us there was no dining until after 8.15 as restaurant reserved for group booking. There was no provision for other guests. They wouldn’t offer any room service either for myself and my 13 year old and told me to walk up the road to another restaurant. I didn’t want to have to go anywhere else having driven 5 hours we were shattered! We found Pubic hair on the wall in our bathroom. Then at 10pm school children were running up and down the corridor ‘practising for their athletics’. Breakfast selection was basic, there weren’t enough staff to clear the tables and even when cleared they weren’t wiped down so still had food from previous guests. Very disappointing.
Stayed 1 night in Jul 2024

10/10 Excellent

Kim

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Louise, Ayr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient for what we needed
Stayed 1 night in Jul 2024

10/10 Excellent

ziad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely
Stayed 4 nights in Jun 2024