Suffolk Vacation Rentals

"Very clean and great breakfast buffet"

"Great location, comfortable and clean room. parking is across the street so the rainy day caused some inconvenience in retrieving the car without getting soaked."

"Water for the shower was not hot. Bathroom and room not clean. Staff was okay. This Hotel should be a Motel 6. "

"Great customer service"

"Great place to stay. Loved it"

"Hot tub and pool closed. Tried to give our room away after we checked in. Maintenance on room was sad. Breakfast was nice,hotel in general was nice"

"Super friendly, efficient desk agents, receptive, thorough housecleaning staff & perfect location."

"So to be fair this hotel has thw potential to be amazing. Location is right off the water but my rooms view was definitely obscured by a condo property although it was listed as having a "view". The property was clean and room was a nice size .. But trying to get service or communicate concerns was very hard. There's ni way to reach the front desk..even on the in room phones. It would ring and then hang up but when I went downstairs it was niy crowded or busy. They overcharged me for both valet and self parking on my first day and ive called multiple times trying to reach someone to help me but it would ring..put me in a queue for several minutes and then it would pick up and disconnect the call. While I was there I asked for my car qnd then waited outside for over 10 minutes without seeing my valet. When I went inside he apologized saying his phone had died so he did not see my request. He hastily went to retrieve my vehicle but 6his was just another frustrating thing to manage. The mini refrigerator had a plate screwed in that kept you from putting anything inside other than a bottle of water so my leftovers could not be refrigerated.. But outside of that it was a beautiful time away. If someone from corporate or the hotel sees this please reach out so I can resolve this charge"

"Clean room, great customer service will stay again!!! Highly recommend this hotel!"