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"Luxury hotel in a great location. "

"Clean room. Staff is nice. Close to everything and the subway line 2 and 3. However, for an expensive hotel, i would have loved to have real coffee in the room and not those teabags. The coffee in the room was not good. The carpet needs to be replaced. "

"Great"

"We had a wonderful stay at Shilla Stay Seodaemun. The location was excellent! It was very convenient for getting around and the staff were incredibly friendly and helpful throughout our visit. Our room was just perfect for our family: clean, comfortable, and well-suited for our needs. Overall, a great experience, and we would definitely stay here again!"

"Great food options around "

"Shops very close"

"The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent enough. But one helpful staff member cannot make up for a hotel that seems indifferent to its guests. If you are considering the Grand Hyatt for a Seoul trip, I would strongly recommend the Four Seasons instead — comparable location in old Seoul, and they actually understand what service means."

"Fantastic "

"Ckean rooms, family friendly and good breakfast buffet."