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The Grand Hotel

3.5 star property
Sunnyvale hotel in Sunnyvale West with free breakfast and a 24-hour front desk

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Grand Hotel

View from room
Lobby
Exterior detail
Minibar, in-room safe, desk, iron/ironing board
City shuttle
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking included
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pool
    Pool
The price is ₩146,530
₩165,132 total
includes taxes & fees
Oct 12 - Oct 13

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Room options

Available filters for rooms
Showing 3 of 13 rooms

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
TV
Separate bedroom
Bathrobes
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Separate bathtub and shower
Private bathroom
Minibar
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Annex

Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Annex

Highlights

Air conditioning
TV
Bathrobes
Shower/tub combination
Private bathroom
Minibar
Coffee/tea maker
Daily housekeeping
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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₩164,028 total
includes taxes & fees
Sep 27 - Sep 28
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About the neighborhood

Map
865 W El Camino Real, Sunnyvale, CA, 94087

What's nearby

  • El Camino Hospital - 5 min drive
  • Computer History Museum - 6 min drive
  • Moffett Federal Airfield - 7 min drive
  • Googleplex - 7 min drive
  • Shoreline Amphitheatre - 8 min drive

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Dave's Hot Chicken - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬4 min walk
  • ‪Moon Tea 花月初茶 - ‬2 min walk

About this property

The Grand Hotel

Hotel located in Sunnyvale West
Consider a stay at The Grand Hotel and take advantage of free continental breakfast, a terrace, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers
  • Free self parking
  • An outdoor pool, express check-out, and smoke-free premises
  • Free newspapers, luggage storage, and a banquet hall
  • Guest reviews speak highly of the helpful staff and location
Room features
All 104 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra amenities include:
  • Grab bars near toilets and raised toilet seats
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Full-service spa
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

Frequently asked questions

Does The Grand Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at The Grand Hotel?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at The Grand Hotel on Oct 12, 2024 start from ₩146,530, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Grand Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a required deposit per stay. Service animals are exempt from fees.

How much is parking at The Grand Hotel?

Self parking is free at this property.

What time is check-in at The Grand Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Grand Hotel?

Check-out is at 11 AM.

Where is The Grand Hotel located?

Located in Sunnyvale West, this hotel is 1 mi (1.6 km) from Historic Murphy Avenue and within 3 mi (5 km) of Golfland USA and El Camino Hospital. Stevens Creek Trail is 2.9 mi (4.7 km) away. Sunnyvale Station is 21 minutes by foot.

The Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1002 reviews" "
Rating 8 - Good. 208 out of 1002 reviews" "
Rating 6 - Okay. 88 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 56 out of 1002 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Sachin

Stayed 1 night in Jul 2024

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Pavel, Carmichael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Wendy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Rated as four star however I would call it three star. For what it lacks in personality it makes up on in room spaciousness. Large room and bathroom, large desk, big bathtub and walk in showers. Little concerning they required you sign a waiver stating you will not have a party? Hmmmm. Clean and served its purpose for reasonable priced business travel to Silicon Valley.
Stayed 1 night in Sep 2024

10/10 Excellent

Tianfeng

Stayed 1 night in Aug 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Shiran

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in room, smelly room. Lobby smell like weeds. No microwave in room. Asked for it at front desk, was promised it will be in the room the next day but still no.
Stayed 2 nights in Sep 2024

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, property conditions & facilities
Great place will stay again
Stayed 1 night in Sep 2024

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large and a very large bed. It was very Clean. The breakfast was very nice . I will probably stay at that location again
Stayed 1 night in Sep 2024

10/10 Excellent

Colin

Suite was small, but nice. Nice location and easy to get in and out. Parking is free and convenient to suite! Had a wonderful trip and would stay again.
Stayed 5 nights in Aug 2024

6/10 Okay

Elizabeth

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Small hotel pool no hot tub Phones and fireplace in room didn’t work Breakfast was super sad
Stayed 1 night in Sep 2024

4/10 Poor

Enrique

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the stay. We had to ask for a microwave to be brought to our room. The mattresses were old and uncomfortable. There were no privacy sheer curtains and our room was right next to the parking lot. The breakfast is now continental, when it was a full breakfast in the past. I use to enjoy coming here, as it never really came off as a corporate hotel. That welcoming feeling is no longer at this hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very comfortable bed. Large rooms and in great condition. It is my favorite hotel to stay at in the South Bay.
Stayed 2 nights in Aug 2024

8/10 Good

Joni

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms were large and clean. Location is about a mile walk to downtown Sunnyvale. Cleanliness was not great outside of the rooms. The elevator doors inside and out were terribly dirty as was the keypad inside. I didn’t want to touch anything in that elevator. Used my shirt sleeves. Worse yet, I advised two different assistants behind the desk that the doors were unpleasantly dirty and neither took the initiative to have them cleaned. Found that so curious. In any event, in spite of the lack of response and cleanliness in the elevator I would likely stay there again due to price, location and the room.
Stayed 3 nights in Aug 2024

6/10 Okay

Howard, West Linn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It USed to have hot brerakfast but no longer. The room control for the air condicitionad/heating no longer works.
Stayed 2 nights in Aug 2024

4/10 Poor

Elisabeth

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
We stayed at a villa room. The bedroom and bathroom were spacious. The bedroom had a good amount of storage options. The kitchen area had a refrigerator, microwave, electric stove two with two burners, a toaster coffee maker and dishwasher but I only used the refrigerator which was clean. All the cushions on the seats and on the sofa were super dirty with numerous stains. We asked for a different room but the new room was not much better than the original one. The carpet in front of the fireplace had many dark stains. The continental breakfast was by far the worst I had ever had. Even though the breakfast was included in the price we had to find a place to eat breakfast on the second day of our stay. Parking was free but not convenient.
Stayed 2 nights in Aug 2024

4/10 Poor

Jeffrey

Traveled with partner
Disliked: Cleanliness, amenities
I have been staying here for four years. And it has progressively gone downhill. Four years ago I had towels every morning replaced and a hot breakfast. I even once had an omelette made for me. This day I was lucky if I could get towels every day. Every day I would have to go to the front desk and request, never did I get a hand towel or a washcloth. It was only large towels and occasionally a bathmat. The food change is the worst. No longer do they have hot food unless you make oatmeal. No longer are there eggs or sausage or bacon or potatoes. I’m now even noticing graffiti in the elevator. The grounds are still beautiful, but that’s where it stops. I will no longer be returning to this location as there are better options for the same price.
Stayed 10 nights in Aug 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the new building and it was quiet, had clean laminate floors, and was a great place to stay. One issue: Only one washcloth that needed a good bleaching. The breakfast was minimal however the selection were good quality.
Stayed 1 night in Aug 2024

4/10 Poor

Maryhelen

Business traveler
Disliked: Cleanliness
I was very dissatisfied with my stay. When I got to my room the first thing I see before entering the room is a door that was so disgusting! There was like a spill all over the door that could have been cleaned. After entering the room there was a bug on the bed and the restroom was gross. The shower had not been cleaned and the countertop had slimmy brown stuff on it.
Stayed 1 night in Aug 2024

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel worked well for our family to stay at for a sports tournament. The location was convenient to our events, and I had read reviews to know to bring my own extra towels, pillows, and extra breakfast items. We had some of the odd issues other reviewers mention - not enough towels, missing paper towels, missing a pillow, ran out of coffee at breakfast, room skipped cleaning - but each issue was fixed within the day when I brought them to the attention of the front desk, so I was grateful for that. Overall it felt like there was not enough staff to keep everything running as smoothly and thoroughly as ideal but the staff they did have made a great effort to help guests have a nice stay. Pros: Attentive front desk staff, good location, rooms for families Cons: had to request for towels/room cleaning/coffee refill, pool area that wasn’t cleaned up regularly and no working hot tub.
Stayed 9 nights in Jul 2024

2/10 Terrible

Ravi

Disliked: Cleanliness, staff & service
Stayed here for three nights with family. My son excited about pool but during my stay the pool is out of service. Breakfast is very bad. My room AC was making noise and I asked for a room change. Day receptionist said they will fix the AC but it neither got fixed nor I received a room change. Here rooms are very spacious and clean. This facility meant for 4 Stars but I am giving 1 for their service.
Stayed 2 nights in Jul 2024

2/10 Terrible

Susan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WE WERE UBABLE TO SLEEP THE WHOLE NIGHT, THE AC WAS BROKEN , LOT OF LOUD FAN NOISE AND IT WAS MAJOR DISTURBANCE
Stayed 1 night in Aug 2024

8/10 Good

Roxy

Stayed 1 night in Jul 2024