“This was a last minute booking for us and our selection was primarily based on the deck overlooking the Mediterranean. During our check-in, we realized there was so much more to the property than a good view. Guy, whose family owns the property, was so helpful in our arrival. He even met us on the sidewalk to ensure we had a good parking spot. The public spaces of the property along with our room were spotless and full of character. Our room, both bedroom and bathroom spaces, were very...
“The room itself was beautiful and the hotel design is lovely.
Unfortunately, the lack of staff and poor communication made the check-in process unnecessarily difficult. We had already paid for the room, yet received a separate link to pay the taxes only one day before arrival.
On the day of check-in, we received no instructions or access codes, and had to chase them through different WhatsApp links. With no reception or staff on site, clear communication and timely check-in instructions are...
“The hospitality from the staff is the best I’ve had in 21 countries. Yuval at the front desk went above and beyond to resolve an issue for me. He even remembered my name during my entire stay. The staff are always there to help and I felt very safe and comfortable. The location is close to shops, beaches, places to eat, Yaffa, and Allenby light rail station.
There’s Israeli wine available for guests and water and a custom nut and seed mix in the room. They also have self serve tea and coffee...