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Peppers The Hills Lodge

4.5 star property
Tudor Sydney hotel in Castle Hill with a full-service spa

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Peppers The Hills Lodge

Outdoor banquet area
Front of property - evening/night
Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk
Breakfast and dinner served
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

9.2 out of 10
Guests loved the amenities.
  • Restaurant
  • Pool
    Pool
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
The price is ₩148,499
₩163,349 total
includes taxes & fees
Oct 27 - Oct 28
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Suite (Lodge)

Suite (Lodge) | Premium bedding, pillowtop beds, in-room safe, desk

Suite (Lodge)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Bath & Balcony)

Superior Room (Bath & Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room (Bath & Balcony)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

Similar properties

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Punthill Norwest
Pool
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9.0 out of 10, Wonderful, (1301)
The price is ₩136,098
₩149,708 total
includes taxes & fees
Oct 2 - Oct 3
Punthill Norwest

About the neighborhood

Map
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154

What's nearby

  • Norwest Business Park - 1 min walk
  • Hillsong Church - 19 min walk
  • Bella Vista Farm - 3 min drive
  • Norwest Private Hospital - 5 min drive
  • Westmead Hospital - 13 min drive

Getting around

  • Sydney Marayong Station - 8 min drive
  • Norwest Station - 15 min walk
  • Sydney Airport (SYD) - 53 min drive

Restaurants

  • ‪Castle Hill Tavern - ‬8 min walk
  • ‪Subway - ‬16 min walk
  • ‪Whispers Restaurant - ‬8 min walk
  • ‪Subway - ‬10 min walk
  • ‪Beanmeister Cafe - ‬9 min walk

About this property

Peppers The Hills Lodge

Luxury hotel located in Castle Hill
You can look forward to an adjacent golf course, a terrace, and a garden at Peppers The Hills Lodge. Treat yourself to a body wrap, a body treatment, or a manicure/pedicure at the onsite spa. The on-site restaurant, Nobles Restaurant and Bar, offers breakfast, dinner, and kids' meals. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and wedding services
  • Smoke-free premises, massage treatment rooms, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 97 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and cribs/infant beds (surcharge)
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and free tea bags/instant coffee

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 15 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nobles Restaurant and Bar

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center (1,938 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal outdoor pool closes in March
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Mercure Hills
Grand Mercure Hills Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Lodge Castle Hill
Hills Lodge Grand Mercure
Mercure Hills Lodge
Mercure Lodge

Frequently asked questions

Does Peppers The Hills Lodge have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Peppers The Hills Lodge?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Peppers The Hills Lodge on Oct 27, 2024 start from ₩148,499, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Peppers The Hills Lodge pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Peppers The Hills Lodge?

Self parking is free at this property.

What time is check-in at Peppers The Hills Lodge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Peppers The Hills Lodge?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Peppers The Hills Lodge located?

Located in Castle Hill, this luxury hotel is within a 10-minute walk of Norwest Business Park and Museums Discovery Centre. Castle Hill Country Club and Hillsong Church are also within 1 mi (2 km). Norwest Station is 15 minutes by foot and Hills Showground Station is 23 minutes.

Peppers The Hills Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 575 out of 878 reviews" "
Rating 8 - Good. 236 out of 878 reviews" "
Rating 6 - Okay. 51 out of 878 reviews" "
Rating 4 - Poor. 7 out of 878 reviews" "
Rating 2 - Terrible. 9 out of 878 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
convenient location for the duration of stay. A bit noisy with functions. Clean rooms and great size bathroom and shower.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room and my request was met excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Jayden, North Ryde

Liked: Cleanliness, staff & service, property conditions & facilities
Big room, great breakfast. Perfect for work trip/ overnighter
Stayed 1 night in Aug 2024

10/10 Excellent

Nishant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the second time. Very clean properly, well kept rooms, spacious bathroom and comfortable bed. Ample parking space for free. Good restaurant for breakfast and a bar for relaxing at night.
Stayed 1 night in Aug 2024

10/10 Excellent

Cassandra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Felt clean!
Stayed 1 night in Jul 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and large rooms! Staff lovely . Restaurant food amazing. Parking and electric car charging stations
Stayed 3 nights in Jun 2024

10/10 Excellent

Terrence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay, staff are very friendly and helpful. Jackie in the restaurant is super efficient, well organised and dedicated to everyone's needs.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matt

Stayed 1 night in Jun 2024

10/10 Excellent

Kylie

Stayed 1 night in May 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice surrounds and the rooms are always very comfortable
Stayed 1 night in Jun 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay - gardens lovely - staff very helpful - very enjoyable overall
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ana C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Cody, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't be put off by the name (a "lodge" has a certain meaning to me) - if you're looking for an excellent hotel near Norwest, The Hills Lodge is it. The rates were better than competitive, and the room was spacious and well fitted out. I had a small balcony overlooking a pool, and I always enjoy having an open area when staying away from home, so this was a big plus for me. The only issue I had was the connections for the TV were not accessible, preventing plugging in a laptop to watch my own shows rather than learn (yet another) hotel's unique TV viewing system. Small detail for most, annoyance to a few regular travellers who have a well developed routine. The Coffee Club is open very early, just across the main road. Also necessary for some of us! I would absolutely stay again. Next time I need to do business at Norwest, I won't need to choose - I'll go straight to The Hills Lodge.
Stayed 1 night in Mar 2024

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were great. Clean, comfortable, later check out, good restaurant and food.
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Business traveler
Very quiet room
Stayed 1 night in Mar 2024

8/10 Good

Prince

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making our stay enjoyable.
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large renovated rooms. Great facilities and very quite. Good value for money
Stayed 4 nights in Mar 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. The pool is lovely
Stayed 1 night in Mar 2024