Find hotels near Taal Heritage Village, Taal from ₩56,031

"Everything is superb except that they need to install ramp for the disable."

"Looking forward for our next stay. We will be back for sure; but nextime, it will be the lakeview. Thank you sooo much"

"I found the Philip Ann Resort a wonderful place to stay. For such a small location it offers multitude of games and activities on and around the resort. From the games room, sun decks, variety of lounge areas, restaurant , pool, jacuzzi, a tiki bar, and a DJ. There is a little something for everyone. The staff were very friendly and worked hard to ensure their customers had a great experience."

"Staff were helpful and courteous. Room was awful. We booked premium room, but the room was terrible. It did not look similar to the picture that was advertised. The 3rd floor carpeting in the corridor was stained with pet urine and smelled awful. The elevator was tight and looked like it needed maintaining. We found pet excrement in carpeting. The room smelled smoke in a non smoking room and smells pet urine. The curtains were black in color where the original color was suppose to be white and appeared moldy. The bathroom floor tiles were moldy. Bedsheets appeared clean. No telephone in the room but you are asked to communicate by WhatsApp or Viber. I communicated through WhatsApp about a change in room but no reply even after checkout. We had to finally go to reception the next day prior to checkout to ask for another room. After much discussions, we were given a new room in the 4th floor. The new room was updated and cleaner. No clothes iron nor hair dryer in the room. Buy when requested, staff were able to accommodate right away. Check in seemed to take a long time. Checkout was ok. Seems there is only 1 staff in the reception area and security had to find someone to help during checkout. Perhaps staffing should be managed better by management. Security in the front entrance was excellent. Staff were courteous and professional. Management need to maintain the rooms better. Would not come back. "

"Staff is very helpful and friendly. They need a bathmat in the bathtub since it’s so high that there’s possibility to slide especially if there’s still soap lingering on it."

"Great room staff are friendly"

"Food was so much better than the last time i was in the property"

"Needs maintenance! "

"Hotel is potentially great but unfortunately a few things were broken such as the safe, phone etc and the water was sometimes cold. There was also a smell of sewage. I was very disappointed that the jacuzzi was freezing cold. Reception cited maintenance issues but they were fobbing me off. I asked to speak to the manager every day about these issues but I was told they are unavailable. On the last night I got upgrated to a bigger room but I feel that I didn’t get value for money and the manager failed to address or even speak to me about my concerns. Otherwise the room was nice & clean and the breakfast buffet was simple but pleasant. Lots of crew available who are pleasant but they were unable to do anything regarding numerous issues. "