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Hyatt Regency Taghazout

5.0 star property

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Photo gallery for Hyatt Regency Taghazout

1 bedroom, premium bedding, minibar, in-room safe
3 outdoor pools, free cabanas, pool umbrellas
Reception
Executive Suite, 1 King Bed, Terrace, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Spa
The current price is ₩304,273
₩347,837 total
includes taxes & fees
Jul 10 - Jul 11

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 2 Twin Beds, Ocean View (Club Access)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds, Ocean View (Club Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Terrace, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

2 bars/lounges, poolside bar, beach bar

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Partial Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Pool Access

Executive Suite, 1 King Bed, Pool Access | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Pool Access

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Partial Ocean View (Regency)

Suite, 1 King Bed, Balcony, Partial Ocean View (Regency) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Balcony, Partial Ocean View (Regency)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 58 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Partial Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds, Partial Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Terrace, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Terrace, Ocean View

7.4 out of 10
Good
(3 reviews)

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Ocean View (Club Access)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Ocean View (Club Access)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Map
KM 17 Route d'Essaouira, Taghazout, Agadir 80750, BP 294

What's nearby

  • Golf Tazegzout - 1 min walk - 0.0 km
  • Imourane Beach - 5 min drive - 3.3 km
  • Taghazout Beach - 6 min drive - 3.7 km
  • Agadir Marina - 18 min drive - 18.7 km
  • Agadir Beach - 18 min drive - 19.0 km

Getting around

  • Al Massira Airport (AGA) - 56 min drive

Restaurants

  • ‪Timam Du Chef - Restaurant & Pizzéria - ‬4 min drive
  • ‪Tanit - ‬6 min drive
  • ‪Restaurant Le Tara - ‬5 min drive
  • ‪Krystal Restaurant - ‬5 min drive
  • ‪Le Petit Pecheur - ‬14 min drive

About this property

Hyatt Regency Taghazout

Luxury family-friendly hotel near Imourane Beach
Located close to Golf Tazegzout and Taghazout Beach, Hyatt Regency Taghazout provides an adjacent golf course, a beach bar, and a poolside bar. With a white sand beach, beachfront dining, and surfing, this hotel is the perfect place to soak up some sun. Indulge in a sports massage, a facial, and a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Moroccan cuisine. Yoga classes and Pilates classes are offered at the 24-hour gym; Hyatt Regency Taghazout also has a terrace, a garden, and a playground. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and 2 outdoor tennis courts
  • Supervised childcare (surcharge), coffee/tea in the lobby, and golf cart on site
  • Guest reviews give top marks for the helpful staff
Room features
All 190 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like heated floors and pillow menus.
Extra conveniences in all rooms include:
  • Highchairs and free infant beds
  • Bathrooms with rainfall showers and tubs or showers
  • 65-inch Smart TVs with satellite channels
  • Wardrobes/closets, balconies, and heated floors

Languages

Arabic, English, French

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Hyatt Place Taghazout Bay

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
8.8 out of 10, Excellent, 409 reviews
The price is ₩204,116
₩236,352 total
includes taxes & fees
Jul 4 - Jul 5
Hyatt Place Taghazout Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MAD 250 for adults and MAD 125 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of MAD 380
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Beach Club
  • Citron Brûlé
  • La Vie en Bleu
  • Sud, Km 17

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 27-hole adjacent golf course
  • 3 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Optional golf privileges
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Steam room
  • Surf lessons
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • High chair
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (9,042 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MAD 300 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 750.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 44 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 250 for adults and MAD 125 for children
  • Pet fee: MAD 300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MAD 750.0 per night
  • Hosted evening meal: MAD 380

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Regency Taghazout
Hyatt Regency Taghazout Bay
Hyatt Regency Taghazout Hotel
Hyatt Regency Taghazout Taghazout
Hyatt Regency Taghazout Hotel Taghazout

Frequently asked questions

Does Hyatt Regency Taghazout have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hyatt Regency Taghazout ?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Taghazout on Jul 10, 2025 start from ₩304,273, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Taghazout pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of MAD 300 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Taghazout ?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Regency Taghazout ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Regency Taghazout ?

Check-out is at 12:30 PM.

Where is Hyatt Regency Taghazout located?

Located in Taghazout, this beachfront hotel is next to a golf course and within 3 mi (5 km) of Golf Tazegzout, Imourane Beach, and Taghazout Beach. Atlantica Park and Agadir Marina are also within 12 mi (20 km).

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Hyatt Regency Taghazout Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 105 out of 158 reviews
Rating 8 - Good. 31 out of 158 reviews
Rating 6 - Okay. 13 out of 158 reviews
Rating 4 - Poor. 6 out of 158 reviews
Rating 2 - Terrible. 3 out of 158 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 6 nights in Apr 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, helpful and welcoming. The front desk staff, especially Hicham was very accommodating and Salah on the F&B side was EXCEPTIONAL. The entire staff, the restaurant director, and the housekeeper were all extraordinary. Thank you all and sorry for forgetting y’all’s names. See y’all soon 🙏
Stayed 6 nights in Jun 2025

10/10 Excellent

Brahim

Liked: Amenities
Everything perfect
Stayed 3 nights in Apr 2025

10/10 Excellent

E

Liked: Staff & service, property conditions & facilities
We had the best stay. Great pools. Great food. Amazing staff. Solayman who worked in Citron Brule was so friendly, we really loved him.
Stayed 4 nights in Feb 2025

8/10 Good

George Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. 15 min walk to Taghazout. Clean place. Great breakfast and the Club lounge access well worth it for all day snacks and a 2 hour happy hour in the evening. Beach area is more chilled out than the pool area. The pool is too busy with screaming kids. Shame there wasn’t some sort of free board hire or bike hire but we made do with the hire available on the beach. Overall a wonderful stay.
Stayed 7 nights in Apr 2025

10/10 Excellent

Nadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and clean.
Stayed 7 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Mar 2025

10/10 Excellent

Saeedeh

Excellent place to stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Faycal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vacation

Amazing stay, amazing staff.. perfect vacation.. thank you Hyatt taghazout
Stayed 5 nights in Jun 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels ive stayed at, the staff are super friendly, they are attentive. The hotel has all the luxuries, the swimming pools, thr breakfast and resturants are high quality and very reasonably priced. Check out the beach resturant Sud which does amazing food. Will definitely stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant trip, thank you to all of the team

Fantastic hotel, restaurants and staff. We had a wonderful trip that was made possible by the fantastic level of service and quality we received at every interaction with hotel staff.
Stayed 7 nights in Jul 2024

10/10 Excellent

Dyar

Liked: Staff & service, property conditions & facilities
Hotel is very good,helpful staff, has its own besch. If you need to acees shops, restaurants and other amenities its a 20min walk to tazaghout or 5mins drive
Stayed 8 nights in Aug 2024

10/10 Excellent

Gagandip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and friendly
Stayed 5 nights in Feb 2024

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful relaxing stay

We had a wonderful stay at the Hyatt Regency Taghazout. we stayed in a Regency Club Room and we treated to a fantastic suite with great service for breakfast and evening drinks and canapes in the club lounge. The room was kept spotless and had aside sea view. The service from Said the head Butler, Mohomed, Abderarim & Youssef was outstanding, nothing was too much trouble for these guys who always had a smile on their faces, a credit to Hyatt. There was a promenade right in front of the hotel that was approximately 10km long taking you Tagahzout one end to the marina at the other. We felt very safe and the locals were friendly and not pushy. The beach was pristine, lots of surfers, camel and horse rides were available on the beach too. There are many other hotels along the strip to visit too lots of choices for different restaurants.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tarvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for relaxing vacation

Beautiful beach facing property with super polite snd friendly staff.
Stayed 4 nights in Mar 2023

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, professional staff, I recommend it
Stayed 3 nights in Apr 2023

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well maintained and the personnel are wonderful. I special shoutout for Khadija at the breakfast buffet team. Very kind and professional!
Stayed 4 nights in Jul 2024

10/10 Excellent

khashayar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Stay at Hyatt Hotel in Taghazout Our experience at the Hyatt Hotel in Taghazout was nothing short of incredible! From the moment we arrived, the staff made us feel so welcomed with their genuine friendliness and exceptional helpfulness. They went above and beyond to ensure every detail of our stay was perfect. The food options were outstanding, catering to every taste with a fantastic variety of fresh, delicious dishes. Dining here was truly a highlight of our visit! One minor note is that the walking distance to some popular locations is a bit far. However, this was hardly a concern because the hotel itself is so wonderful, and the team there makes you feel so pampered that you won’t even want to leave! If you’re looking for a place to relax, recharge, and be treated to top-notch service, the Hyatt Taghazout is an absolute gem. Highly recommended!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights stay

Hotel is really nice Staff are professional and friendly Clean rooms Really nice pool and clean and the pool bar and restaurant was good Breakfast was good be a lot better Dinner buffet wasn’t good (not a lot of options, almost no local options, taste wasn’t to my liking) The restaurant by the beach really nice but also not a lot of options and no local options
Stayed 2 nights in Sep 2024

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience at this hotel, staff friendly and room is clean and quite, fast service
Stayed 2 nights in Nov 2023

10/10 Excellent

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good restaurants. Staff are very kind
Stayed 2 nights in Jun 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, t
Stayed 2 nights in Feb 2023

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a Ocean View King suite this room and balcony were amazing! beautiful sunsets, lovely promenade, very clean, breakfast buffet was lovely.
Stayed 7 nights in Oct 2023

8/10 Good

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed at the Hyatt Regency Taghazout from April 16 to 23 for a family vacation. The resort has a beautiful setting, great room comfort, appealing architecture, and a prime beachfront location. We enjoyed the amenities, especially Pilates sessions with Suliman. Room cleaning was also good. Unfortunately, the experience was undermined by poor service and hygiene concerns. The check-in was chaotic, with no updates or welcome information, leaving us frustrated. Most staff struggled with communication and appeared poorly trained. The towel and sunbed management at the pool was disorganized, with us being wrongly accused of hoarding towels. The heated pool was cold, and the sides were slippery, creating a safety hazard. The buffet was inconsistent, and hygiene was questionable. Four of our group fell ill, and we overheard other guests with similar complaints. The live food stands were a good idea, but the staff was too slow, making the experience frustrating. Also, no kids' food section in the buffet, which is unusual for a family-friendly hotel. The kids' activity with inflatables was fun, but it lasted only an hour instead of the promised three hours. Overall, the service level is far below what you'd expect from a five-star hotel. Management needs to address these issues urgently.
Stayed 7 nights in Apr 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel

A beautiful hotel, friendly staff, excellent service. Adding face towels to the towel selection would be great!
Stayed 4 nights in May 2023