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"This is an outstanding hotel. I regret that either I didn’t notice or it wasn’t posted that the pool and sauna were being renovated. Aside from that, everything was great. "

"Hotel was old, not the cleanest"

"A fabulous hotel that I return to time after time. For me, it’s like home from home."

"Excellent hotel rooms are super clean very friendly staff great facilities"

"A true relation escape, everything is perfectly considered and beautiful done. The onsen is wonderful and the dining top level (although expensive)"

"Well designed hotel, and the staff were very kind and helpful. We enjoyed the location and neighbourhood as well. However as some others have noted, it is VERY damp and smells musty despite the A/C and fan being on. We were there for one night so it was ok but would not have stayed if longer than that despite how affordable it was. "

"Overall, the hotel is conveniently located, and I was satisfied with the staff’s service and attitude. However, the room was quite small, and the bed could only be accessed from one side. The bathroom was also not ideal—the bathtub was too high and water easily spilled onto the floor, which could be unsafe. Overall, the stay was acceptable, but there is room for improvement."

"WiFi was not stable & quite poor "

"Overall, this is the ideal stay. The staff were extremely kind and accommodating— they allowed me to change my checkout to a later time which was great. The rooms are clean and modern, I loved this hotel. HIGHLY recommend! "