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great service and food

Exceptional service and beautiful scenery. Our family of four loved the well-appointed rooms and the relaxing onsen. It’s a perfect spot to experience the quiet beauty of the Japanese countryside. We left feeling completely refreshed!

This was a gem of a hotel in the middle of NOWHERE. But I can't fault the hotel with that. The hotel was very clean, staff was nice and my room is huge for even Western standards. Just nothing to eat around that location... 😯

Wonderful stay at this ryokan - amazing food, staff and scenery!

We had an amazing stay! The service was excellent and all the staff were incredibly friendly and attentive. The food was delicious, and the private onsen was a perfect, relaxing experience. Highly recommend!

Wonderful. I could've stayed an extra week! I heard that most guests only pass through for a couple of days. What a shame! If you have the time or need a break from city life, this is a great spot. Cute treehouse-shaped cabins with a hammack. This is glamping, so - no widescreen TV, but the space is well heated and cooled by a wall unit, just like in most hotels or apartments. Tucked into the mountains, the property runs along a river. You can stroll along a man-made walkway (right in the...

The Luna Observatory Auberge Mori No Atelier was an amazing hotel. The staff was friendly and courteous and could even speak a little bit of English, which made our check in a breeze. The room was spacious and offered many amenities. Our family was thrilled to be able to sleep in a tower with a huge telescope right above our room. The dinner was absolutely delicious, best food I have had in Japan so far. The breakfast was a delight and I was impressed to try Pineapple Jam for my first time....

Had a great stay here with parents. The staff were really helpful when we arrived, even offering to show us the stars and night sky view

Beautiful clean room, Onsen was great and so relaxing. Dinner was traditional Japanese and as good as I’ve EVER had. I would 100% recommend to anyone. We intend to return frequently.

Beautiful cabin, but it lack chairs. It did have floor cushions which is typical in Japan

The beds are very comfortable. All rooms have great views. Dinner and breakfast buffets offer many options. Highly recommended.

Very beautiful Owen and surrounding landscape. Close to volcano mt aso

Super large room with outdoor bath love it

Very good service. Near to mount Aso. Spacious room. Staff can communicate in English. A lot of free parking. Provide free public hot spring.

Great hotel and onsen, especially for the price. We were assigned one of the 8th floor themed rooms with the Aso bear as decoration—adorable and great room. Room was spacious and beds comfortable. The buffet dinner and breakfast were well worth the price! The kids’ play room was fun; the indoor pool was great (including a sauna at 95 Celsius). We didn’t get a chance to do the regular onsen, but did reserve a private onsen, which was cheap and well worth it if you’re a little uncomfortable...